Emily Matzelle's Posts

Freelance Writer

Emily Matzelle is a freelance writer based in the Chicagoland area. She’s spent 20+ years writing for a variety of industries including technology, health care, B2B and B2C. Emily has worked with CompTIA since 2011.

  • Safe Online? Diverse Populations Report Feeling Less Safe

    Oct 26, 2021, 18:53 PM by Emily Matzelle
    Inequalities exist when it comes online security. The Demographics of Cybercrime report illustrates that people do not feel safe online, and for some populations, those feelings are magnified by real-life experiences.
    Full story
  • Are You Playing the Marketing Game with a Full Deck?

    Sep 24, 2021, 17:02 PM by Emily Matzelle
    We know marketing is critical to technology SMBs, but understanding where to start can feel overwhelming. Learn the steps you'll need to take to create your strategic marketing plan.
    Full story
  • 4 Reasons MSPs Need to Up Their Marketing Game

    Aug 17, 2021, 15:50 PM by Emily Matzelle
    While most MSPs understand the importance of marketing, they often don’t have the time or resources to make it happen. But strategic marketing can improve the customer experience, set you apart from the competition, and ultimately, translate to business growth.
    Full story
  • From Spotlight Awards to Member of the Year: Hannah Lloyd’s CompTIA Journey

    Aug 10, 2021, 13:24 PM by Emily Matzelle
    As CompTIA’s 2021 Member of the Year, Hannah Lloyd plans to continue her commitment to further diversify the channel and advance the tech industry. Here, she shares how her CompTIA journey has complemented her career journey.
    Full story
  • 10 Things You May Have Missed at ChannelCon Online 2021

    Aug 5, 2021, 18:32 PM by Emily Matzelle
    If you couldn’t attend ChannelCon Online this year, you still have the chance to explore. We’ve captured it all and it’s available on-demand. To get you started, here are 10 things we encourage you to check out in the spirit of exploration and discovery!
    Full story
  • How to Hire Legal Counsel for Your MSP

    Jul 29, 2021, 15:59 PM by Emily Matzelle
    As a technology solution provider, choosing a legal representative can be a complex process, but it is one of the most important investments you can make in your business. Here’s how to get started.
    Full story
  • How Would You Rate Your Help Desk?

    Jul 28, 2021, 16:21 PM by Emily Matzelle
    Learn how to measure success, identify strengths and weaknesses and improve the efficacy of your help desk.
    Full story
  • Help, I’m Stuck at the Help Desk

    Jul 19, 2021, 22:47 PM by Emily Matzelle
    You’re not stuck! In fact, your help desk experience can take you far. Learn how to leverage your knowledge and upskill your way out of the help desk.
    Full story
  • CompTIA A+ and Security+ Brain Dumps: Why They Are Bad for You

    Jul 9, 2021, 10:14 AM by Emily Matzelle
    Creating a study guide based on the exam objectives is your first step toward earning your certification. However, using brain dumps or exam dumps shouldn’t be part of your strategy.
    Full story
  • It’s Time for a Legal Checkup

    Jul 6, 2021, 14:28 PM by Emily Matzelle
    Taking care of yourself means seeing your doctor regularly. Are you applying that same level of care to your business? If it’s time for a legal checkup, CompTIA’s new toolkit, Legal Resources for Tech SMBs, is the prescription.
    Full story