Online testing, powered by Pearson OnVUE, is a remote exam proctoring service that provides a secure and easy way to complete your CompTIA certification exam* from any place in which a private area is available to you. To take an exam online:
Before taking a CompTIA exam, all certification candidates will be prompted to agree with the CompTIA Candidate Agreement. Failure to accept the agreement results in the forfeiture of your exam fee. There are also policies and procedures specific to online testing, including those related to system requirements, your exam workspace, and testing for candidates under 17 years of age. Please be sure to review them here:
The system test will take 5 to 10 minutes to complete. You will be prompted to take photos of yourself and your exam workspace. To prepare your exam workspace move all books and writing objects out of arm’s reach, unplug additional monitors and computers, and clear your walls of any writing (e.g., on whiteboards). You will also need an ID and phone (which must be set out of arm’s reach after check-in.)
In addition to meeting system test requirements for minimum screen resolution, be sure to review and confirm your display settings for scaling, prior to checking in and launching your exam. Scale settings should be set to 100% (for users running Windows) or default (for Mac users).
If your screen settings meet the minimum resolution settings but scale settings are set above 100% it is likely that the exam content will not render properly on-screen, causing a less than desirable experience during delivery of your CompTIA exam.
To avoid delays and added stress during your testing appointment, complete the system test prior to the start of your exam appointment.
Be sure you use an active, valid email address when you create an account. Important information about your exam results and certification status will be sent to the address you use to create your testing account.
Verify that you can satisfy all computer, internet connection, and workspace requirements before scheduling your exam. Return to the OnVUE page and sign-in. Follow the on-screen prompts to schedule your exam.
*Online test proctors communicate only in English and OnVUE testing software is English-based. Additionally, CompTIA’s full suite of translated exams are available in those countries that participate in online testing. Online testing is not available in China, Cuba, Iran, North Korea, South Korea, Slovenia, Sudan, and Syria. Site licenses are also excluded.
Not sure if online testing is right for you? Learn more about your testing options.
Run the system test. All candidates must verify minimum system requirements and run the system test before scheduling an OnVUE exam.
Connect using a strong, reliable internet connection.
Do NOT switch computers. Take your exams on the same network and computer used for the system test.
Close all other applications. The secure browser used for your exam requires that you close all applications except OnVUE. Failing to do so will interrupt your exam.
Check your time zone preferences! When scheduling your online exam the time you choose will correspond to the time zone set within your Pearson VUE candidate account preferences. Confirm the time zone set in your profile is the one you intend.