These Cities Have the Most IT Job Openings, in 5 Categories

Amidst an uncertain 2020, the IT industry continues to be a hotbed of opportunity for qualified people, begging the question: what cities need IT pros?

Illustrated skyline with the text The Tech Towns with the most IT job openings.Forecasting the future became increasingly difficult this year. But for everything that changed in 2020, one thing that stayed the same was the importance of technology to business success. In fact, as our new normal began to take shape early this year, the need for technology that supports a remote workforce was abundantly clear. And we can all be certain that technology will continue to play an important role as we head into 2021.

Amidst all of this change, IT professionals overwhelmingly have a positive outlook for their job prospects, according to the CompTIA IT Industry Outlook 2021. While uncertainty around job security following the COVID-19 pandemic is fittingly top of mind, nearly 80% of IT pros feel good about their role as technologists. CompTIA’s 2020 Tech Town Index echoes that sentiment based on job availability data.

The Tech Town Index provides IT pros and those who work in the business of technology some guidance on where opportunity intersects with affordability and quality of life. The data shows that demand for IT pros is still great – and growth is imminent. The question is then, what cities need IT pros?

The Tech Town Data

Based on job posting data over a 12-month period (August 2019 to July 2020), CompTIA looked at 20 metropolitan areas with populations over 250,000 where demand for tech workers is greatest. The cities were then ranked based on cost of living, number of postings for open IT positions and projected job growth over the next year, as well as the next five years.

Did your town make the list? Download the report to see the top 20 U.S. Tech Towns.

U.S. Tech Towns with the Most Jobs, by Category

In this post, we’re extrapolating that data to show the cities that have the most postings for open IT positions in the following five IT job categories:

  • Software/app developers
  • Computer systems engineers/architects
  • Computer systems analysts
  • IT support specialists
  • Information security specialists

It’s important to note that we’re looking at the actual number of job postings within each category. That said, larger metro areas have a mathematical advantage. For example, the Washington, D.C., metro area advertised for more than 260,000 open IT jobs in the 12-month timeframe – topping the list for the most opportunity across the board. It’s no surprise then that the D.C. metro area tops the list in the categories below.

1. Software/App Developers

Software and application or web developers are the creative minds behind computer programs, apps and websites. They develop the applications that allow people to perform specific tasks on computers or devices, while others develop the underlying systems that run the devices or control the networks. Usually, these roles require customer-facing skills to determine client wants and needs.

What are some job roles?

Who’s hiring?

Metro Area

Number of Open Jobs

Washington, D.C.

71,374

Dallas

63,849

San Francisco

61,847

San Jose

55,993

Boston

41,137

Atlanta

37,875


What certifications do I need?

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Start with a foundational knowledge core certification like CompTIA ITF+ or CompTIA A+. Then advance your expertise with partner certifications like Red Hat or AWS. Developers also benefit from cybersecurity skills, such as those covered by CompTIA Security+. Learn more at the CompTIA Career Roadmap.

What’s your next move? Learn more about specific software and application development roles.

2. Computer Systems Engineers/Architects

Computer systems engineers and architects are responsible for building and designing computer networks and developing solutions to complex application problems, system administration issues or network concerns. They play an important role in maintaining an organization’s network and keeping them safe and secure through both hardware configuration and end-user training.

What are some job roles?

Who’s hiring?

Metro Area

Number of Open Jobs

Washington, D.C.

28,178

Dallas

13,786

San Francisco

11,744

San Jose

10,542

Boston

8,783

Atlanta

8,519


What certifications do I need?

Certifications like CompTIA Network+ are recommended to succeed as a systems engineer or architect. Adding CompTIA Linux+ and CompTIA Server+ will also help you begin your career in this field. Learn more at the CompTIA Career Roadmap.

What’s your next move? Learn more about specific computer systems engineer and architect roles.

3. Computer Systems Analysts

Computer systems analysts scrutinize science, engineering, business and other data processing problems to implement and improve computer systems. These IT pros analyze user requirements, procedures and problems to automate or improve existing systems and review computer system capabilities, workflow and scheduling limitations.

What are some job roles?

Who’s hiring?

Metro Area

Number of Open Jobs

Washington, D.C.

13,957

Dallas

12,117

San Francisco

10,132

Atlanta

7,990

San Jose

7,187

Charlotte

6,665


What certifications do I need?

Certifications like CompTIA Network+ are recommended to succeed as a computer systems professional. Then advance your expertise with partner certifications like SAS, Oracle or IBM. Learn more at the CompTIA Career Roadmap.

What’s your next move? Learn more about specific computer systems analyst roles.

4. IT Support Specialists

IT support specialists are responsible for analyzing, troubleshooting and evaluating technology issues. This role may support internal clients – helping to keep employees productive – or external customers – helping them via phone or webchat. These IT pros may be tasked with providing assistance with computer hardware or software, including printing, installation, word processing and operating systems.

What are some job roles?

Who’s hiring?

Metro Area

Number of Open Jobs

Washington, D.C.

16,307

Dallas

12,922

San Francisco

8,400

Boston

8,278

Atlanta

7,642

Denver

6,171


What certifications do I need?

Certifications like CompTIA ITF+ can give you an understanding of technology that you need if you don’t already have it, and CompTIA A+ can get your foot in the door as an IT support specialist. Learn more at the CompTIA Career Roadmap.

What’s your next move? Learn more about specific IT support roles.

5. Information Security Specialists

Information security (or cybersecurity) specialists detect cyberthreats and implement changes to protect an organization. A security operations center (SOC) team likely has several tiers of cybersecurity pros who are responsible for monitoring, directing, containing and remediating IT threats. Cybersecurity professionals must be able to take a step back and see the big picture to maintain security.

What are some job roles?

Who’s hiring?

Metro Area

Number of Open Jobs

Washington, D.C.

25,305

Dallas

7,459

Atlanta

5,330

Baltimore

4,667

Boston

4,630

San Jose

3,655


What certifications do I need?

Certifications like CompTIA A+ and CompTIA Network+ make sure you understand how endpoint devices and networks operate so that you can properly secure them. And CompTIA Security+ covers the foundational skills that you’ll come back to again and again in your cybersecurity career. Learn more at the CompTIA Career Roadmap.

What’s your next move? Learn more about specific information security roles.

While nothing has been certain this year, the data speaks for itself. Driven by the increasing importance of technology to business strategy, demand for qualified IT pros is quite promising. This means that the technology industry continues to be hotbed of opportunity for individuals with the right skills from all walks of life.

What’s your next move? See which jobs you can get with CompTIA certifications and plot out your next move with the CompTIA roadmap.

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