Identifying, using, and connecting hardware components and devices
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
Troubleshoot PC and mobile device issues including application security support
Explain types of networks and connections including TCP/IP, WIFI and SOHO
Troubleshoot device and network issues
Identify and protect against security vulnerabilities for devices and their network connections
Install & configure laptops and other mobile devices
Compare & contrast cloud computing concepts & set up client-side virtualization
Follow best practices for safety, environmental impacts, and communication and professionalism
Service Desk Analyst |
Data Support Technician |
Help Desk Tech |
Desktop Support Administrator |
Technical Support Specialist |
End User Computing Technician |
Field Service Technician |
Help Desk Technician |
Associate Network Engineer | System Support Specialist |
| Exam Codes | CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2) Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series. |
| Launch Date | January 15, 2019 |
| Exam Description | CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting. CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures. |
| Number of Questions | Maximum of 90 questions per exam |
| Type of Questions | Multiple choice questions (single and multiple response), drag and drops and performance-based |
| Length of Test | 90 Minutes per exam |
| Passing Score | 220-1001: 675 (on a scale of 100-900) |
| Recommended Experience | 9 to 12 months hands-on experience in the lab or field |
| Languages | English at launch. German, Japanese, Portuguese, Thai and Spanish |
| Retirement | TBD - Usually three years after launch |
| Testing Provider | Pearson VUE |
| Price | $239 USD per exam (See all pricing) |
The new CompTIA A+ Core Series includes expanded content on these growing parts of the IT support role:
|
Microsoft MCSA |
Microsoft MTA Infrast | Cisco CCENT | |
| Performance Based Questions | ✔ | ✔ | ✔ | |
| Exam Length | 2 exams, 90 min. each | 2-3 exams | 4 exams | 1 exam, 90 min. |
| Experience Level | Entry | Entry | Entry | Entry |
| Exam Focus | Technical and professional skills | Tied to specific products such as MCSA Windows 8 | Broad-based intro to IT | Entry-level networking for CISCO solutions |
| Pre-requisites | None. 9-12 months experience recommended | None. Prior experience recommended. | None | None |
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Keep your certification up to date with CompTIA’s Continuing Education (CE) program. It’s designed to be a continued validation of your expertise and a tool to expand your skillset. It’s also the ace up your sleeve when you’re ready to take the next step in your career.
Get the most out of your certification
Information technology is an incredibly dynamic field, creating new opportunities and challenges every day. Participating in our Continuing Education program will enable you to stay current with new and evolving technologies and remain a sought-after IT expert.
The CompTIA Continuing Education program
Your CompTIA A+ certification is good for three years from the day of your exam. The CE program allows you to extend your certification in three-year intervals through activities and training that relate to the content of your certification. Like A+ itself, CompTIA A+ ce also carries globally-recognized ISO/ANSI accreditation status.
It’s easy to renew
You can participate in a number of activities and training programs, including higher certifications, to renew your CompTIA A+ certification. Complete CertMaster CE, an online, self-paced CE course, or collect at least 20 Continuing Education Units (CEUs) in three years, upload them to your certification account, and A+ will automatically renew.
Want more details? Learn more about the CompTIA Continuing Education program.
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