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Feb 26, 2021, 14:20 PM
by
Eileen Ristau Tauchman
Learn what the 16 best IT support jobs are in the industry with research from CompTIA. Start advancing a new career in IT today!
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Jan 15, 2021, 14:17 PM
by
Jessalynne Madden
Are you considering getting into IT during the COVID-19 pandemic? Don’t hold back. IT is one of the safest careers you can choose at this time.
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Oct 5, 2020, 13:13 PM
by
R.C. “Bob” Dirkes
Hear from a help desk supervisor about the skills she looks for in help desk technicians and how tech skills and people skills work in tandem on her team.
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Sep 21, 2020, 20:21 PM
by
Emily Matzelle
Learn why IT certifications are worth it. CompTIA explains what the different types, costs and benefits of IT certifications.
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Sep 18, 2020, 13:05 PM
by
Michelle Lange
The CompTIA Tech Career Academy trains students who have little-to-no information technology experience and gives them the skills to launch an IT career. The program offers online classes and even connects its graduates to potential employers once they’ve completed their training. Wood was one of CompTIA Tech Career Academy’s first fully remote students, and the program changed his life.
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Aug 28, 2020, 13:18 PM
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Eileen Ristau Tauchman
Concern around technology backlash has doubled over the past year. IT pros need to know how to minimize technology concerns and maximize technology usage at their workplace.
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Aug 24, 2020, 14:53 PM
by
Emily Matzelle
IT specialists are the people that we count on when things fall apart. If you like working with people and computers, this may be your next move.
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Jul 27, 2020, 18:09 PM
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Emily Matzelle
If you want to move up at the help desk, a tier II IT support technician may be a good next step for you. Keep reading to learn what a tier II tech does and how to get there.
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Jul 22, 2020, 14:17 PM
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Emily Matzelle
If your excitement for technology intersects with your love of helping people, then field service technician may be a good next move for you.
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Jun 29, 2020, 15:55 PM
by
Ashley Watters
If you have an interest in leading a team, while still providing end-user support and education, you may be interested in a career as an IT support manager.
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Jun 15, 2020, 21:50 PM
by
Jessalynne Madden
For many IT pros, IT support is the first stop to a long-term career in IT. A top IT support certification will help you secure an entry-level IT support position.
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May 11, 2020, 16:27 PM
by
Ashley Watters
When the workforce goes remote, the help desk needs to adapt to keep things running smoothly. Use these tips to prepare your help desk.
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May 4, 2020, 18:51 PM
by
Ashley Watters
With the sudden surge in working remotely, it’s time for all hands on deck. Here are a few ways IT pros can enable remote workers to be better… well, remote workers.
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Mar 18, 2020, 10:45 AM
by
Ashley Watters
Is your network feeling the strain of increased traffic due to a remote workforce? Use this checklist to ensure proper capacity to handle this uptick.
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Feb 7, 2020, 15:17 PM
by
Jessalynne Madden
Whether you want to stay at the help desk or move on to a new IT job, developing these 10 qualities will set you up for success.
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