IT Support and Help Desk Posts

IT support helps IT pros gain experience working in a professional tech environment before branching out into other facets of IT, like cybersecurity.

Changing business needs have changed how the help desk works. Learn how you can shift your end users from expecting in-person support to remote support.

Learn more about what the two CompTIA A+ exams cover, what to expect and how to study for these exams to benefit your career as an IT professional.

David Pierre arrived in the United States with the tech knowhow of a talented hobbyist. He quickly mastered the skills a cybersecurity job demands with CompTIA certifications, and jumped from manual labor to a lucrative and growing cybersecurity career in just a few years.

You’ve earned CompTIA A+. Now what? Three successful IT pros who’ve been in your shoes share practical tips for how to move forward.

The new CompTIA A+ certification is #CareerGoals, and we’ve got the data to prove it.

You’ve decided that a career in IT is for you. Read on to learn about how to study for CompTIA A+ and start your career in tech.

With the launch of the new CompTIA A+ came many questions, so we’ve set out to answer them here. Keep reading to learn more about the CompTIA A+ core series.

Ready to dive into an IT career? The winning combination of the Google IT Support Professional Certificate and a CompTIA A+ certification will help you get where you want to go.

As the technology industry grows, job opportunities are on the rise. Find out which jobs you could get with CompTIA A+.

The help desk is more important than ever, with organizations needing employees with the most up-to-date skills.

If you’re a natural problem solver and would like to expand on your computer literacy skills, becoming a data support technician could be your next move.

The ping command includes several options that add utility to your troubleshooting process, help you diagnose problems and check remote server status.

Is CompTIA A+ worth it? CompTIA explains why the A+ certification is worth it, including the costs, jobs, salaries and benefits.

Did you know you can make a six figure salary working in tech? Learn how the right training and experience can put that paycheck within your reach.