SME Experience Requirements

Qualified applicants will be contacted on an as-needed basis.

IT Fundamentals+:

  • At least 2 years’ experience in PC installation, general security, networking, and computer information systems.
  • Preferably A+, Network+ and/or Security+ certified (or equivalent).


  • 5 years’ total experience with 2 years of current experience in supporting and troubleshooting a variety of computing devices and operating systems including Microsoft Windows, Linux, Mac OSX, Android or IOS.
  • IT professionals with a strong technical background, preferably A+ certified.


  • At least 5 years’ experience working in the field of network administration and support.
  • Preferably Network+ certified.


  • At least 5 years’ current experience in the field of information security.
  • Preferably Security+ certified (or equivalent).


  • At least 5 years’ experience in one or more of the following IT security fields: data analysis and response, risk management, penetration testing, compliance and auditing, and incident response including attack identification. Certifications in these areas are desired but not required.
  • A Bachelor’s degree.
  • Preferably Security+ certified (or equivalent).


  • 3-4 years of hands-on experience with penetration testing and/or vulnerability assessment and management.
  • It is preferred that SMEs hold the CompTIA PenTest+, CEH (Certified Ethical Hacker) and/or OSCP (Offensive Security Certified Professional), or similar penetration testing or vulnerability assessment & management certification (or an equivalent/higher credential).


  • At least 8 years’ experience working in enterprise level security management.
  • Preferably CASP+ certified (or equivalent/higher credential).


  • At least 5 years of IT experience, including at least 2 years of technical hands-on experience with cloud and virtualization services in an enterprise setting.
  • Experience using and integrating cloud technologies, such as (but not limited to) AWS, Microsoft Azure, Google Cloud, OpenStack, or CloudStack.
  • CompTIA Cloud+, Server+ and/or Network+ credentials or equivalent industry certificate. Otherwise qualified network administrators, security administrators, IT system analysts, system administrators and IT consultants in cloud are encouraged to apply.

Cloud Essentials+:

  • At least 2 years’ experience working in an environment that markets or relies on IT services.
  • Strong knowledge and understanding of main cloud computing principles and concepts from a business and technical perspective.
  • Understands what is involved in moving to and governing the Cloud.


  • 5 years’ cumulative IT experience with at least 2 years of hands-on Linux systems administration.
  • Preferably Linux+, LPIC or Red Hat certified.


  • At least 5 years’ experience working with network servers.
  • Can identify environmental issues, understand and comply with disaster recovery and physical/software security procedures.
  • Familiar with industry terminology and concepts and understands server roles/specializations and interaction within the overall computing environment.
  • Preferably Server+ certified (or equivalent).


  • At least 2 years working in the field of project management.
  • IT professionals must possess important core knowledge of the project life cycle, roles and skills necessary to effectively initiate, plan, execute, monitor/control, and close a project.
  • Cumulative experience in leading, managing, directing and/or participating in small to medium scale projects.
  • Preferably Project+ certified (or equivalent).


  • At least 5 years’ experience with a strong training background/ experience.
  • Core knowledge and skills that an instructor must demonstrate to complete an instructional assignment successfully in both a classroom and a virtual classroom environment.
  • Preferably CTT+ certified (or other relevant certification).


  • Current experience specializing in a core business function such as marketing and sales, finance and accounting, human resources, or operations, including analysis experience.
  • At least 5 years’ experience in functional business areas, including 5 years of analysis experience.
  • It is preferred that SMEs have experience:
  • Collecting and analyzing information and trends
  • Developing, generating, and communicating meaningful reports and dashboards using business analytics software
  • Developing, publishing, and maintaining basic SQL queries
  • Helping ensure data reporting integrity
  • Acting as the subject matter expert for all data and reporting
  • Assisting in integration of additional outside data sources into business analytics software such as Tableau, Qlik, or Power BI
  • Setting up and monitoring reporting alerts and KPIs
  • Performing ad-hoc analysis and reporting for multiple stakeholders