Stephen Watts Posts

  • ITSM Frameworks Explained: Which Are Most Popular?

    Aug 30, 2017, 21:11 PM by Stephen Watts
    IT service management (ITSM) consists of the activities, processes and policies that businesses and other organizations use for delivering IT services. While many of the best practices are beginning to spread to other departments, IT remains the dominant use-case for service management frameworks.
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