Brian Sherman Posts

ChannelCon 2015 keynoter, New York Times best-selling author Adam Alter, emphasized the importance of environment and context in developing successful, long-term business relationships. Alter focused on three paths to help you better understand and connect with your customers.

During the CompTIA Cloud Community’s meeting at ChannelCon 2015, members of the group’s leadership team discussed the real opportunities and issues that “born in the cloud” businesses face today.

Are there more mobile phone in the world than there are toothbrushes? Today’s CompTIA Mobility Community discusses how mobility re-use and recycling can affect their businesses.

ChannelCon 2015 attendees share their security tales of horror and what they did (or could not do) to rectify the situation.

Failure is always an option. No matter how hard some people try or how many resources they allocate to their endeavors, there is always a certain amount of risk that can’t be accounted for. Read on to learn about a few common errors and missteps that can contribute significantly to the demise of a solutions provider organization.

In order to address regional differences, CompTIA has created geographic channel communities. These regional peer-led groups help connect channel players, allowing them to share ideas and best practices, and giving them access to a vast collection of association resources.

In today’s highly competitive ICT services environment, prospective clients need to know your company can provide dependable and effective support. Before they pay for services, businesses will want to be certain that their provider has the appropriate skills, tools and aptitude to maintain and protect their systems. That confirmation is crucial, but it is not always easy to prove.

Creating a service that’s both beneficial to your clients and profitable for your business isn’t an easy task; it requires careful research and, in many cases, some trial and error.

Many small businesses don’t have the knowledge or ability to deal with security issues, and often struggle to implement the appropriate procedures to minimize their exposure and related liabilities. That challenge creates a number of business opportunities for an appropriately prepared solution provider.

Every MSP needs a little rest and relaxation from time to time. With these four best practices in play, your chances for sneaking away this summer will be greatly improved.