This first annual research initiative seeks to gain and share insights from state and local Health and Human Services (HHS) thought leaders relative to agency IT issues, challenges, trends and perspectives. These results are being shared nationally for the benefit of HHS agencies and to raise visibility of how states are addressing those challenges.
The five major areas of research include:
- Service Delivery Modernization
- Federal Partnership and Interagency/State Collaboration
- Workforce Optimization
- Emerging Trends/Technology