This intense, ten-week training from CompTIA serves as your blueprint for building a modern managed IT services operation. With sales margins on hardware diminishing and with software being replaced with cloud-based services, the IT solutions business is in tremendous flux. For any IT solutions provider to survive in this environment, it needs to transition its business model.
CompTIA’s comprehensive training program will show you how. Transitioning from a value-added reseller model of business to a managed service provider model will be difficult. It involves re-evaluating the priorities for your key product lines, and adjusting your pricing model accordingly.
But most importantly, this transition will require you to devise valuable managed services not just around your key products, but also your customers’ overall working environments. Learn to size up the IT services market, to identify key potentials and tap into unexplored opportunities. Define your service offering, develop your strategy, and establish service-level agreements. Train staff, then teach them to use modern IT monitoring tools. Let CompTIA guide you on every step of your transition to a full managed service provider.
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