April 26, 2016 1:00 PM
1:00 pm CT / 2:00 pm ET
We recognize that not everyone can travel to the CompTIA Annual Member Meeting, so we are bringing one of the ITSS Community Meeting agenda items to you: Maximizing Profits through a Great Customer Experience.
Learn how retaining customers through a great customer experience increases your profits and company success. In these Ted-Talk style presentations you will learn the benefits and methods for providing a great customer experience.
• Moderator and Introduction: Aaron Acker, DeploymentPro “Why Does an Excellent Customer Experience Matter?"
• Colleen Howley, Marathon Deployment, “Best Practices for the Front Office: Value, Insight, Caring”
• Ron Alphin, Parts Now, “Best Practices for the Back Office”