The IT Support Specialist Program

We’ll take your learners from zero to job ready in 17 weeks

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IT Support Specialist Program

IT builds communities

U.S. employers are projected to add over 200,000 IT jobs over the next year. Are your job seekers ready to join this workforce?  

Technology fields such as information technology (IT) and cybersecurity provide job stability, high salaries, and career growth opportunities.

Individuals with the right technology skills are in high demand to fill a growing number of tech roles across industries and can enjoy financial security with great growth potential.  Lives and communities can be improved by providing the right training.

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A turnkey solution

Implementing a solution that meets employer needs and prepares individuals for career success is not easy.

Those looking to help job seekers launch IT careers need a partner with a deep understanding of IT job skill requirements and the best ways to train learners without experience in those skills. Many also need help with pre-training recruitment or post-training job placement for graduates.

CompTIA’s IT Support Specialist Program Program delivers that end-to-end training solution. It’s a direct, efficient, and proven path to an IT career for the job seekers you support.

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The core: 17 weeks of CompTIA A+ training

CompTIA A+ certification is the best starting point for any career in IT. Learners will understand cutting-edge fundamentals of computer hardware and software in 9 skill areas, including operating systems, networking, security and more (see below for details).

Course features include:

  • 17-week live online training in CompTIA A+
  • Half day sessions, 3 days per week
  • Morning, afternoon and evening sessions available
  • Instruction by experienced, certified faculty with real-world experience
  • Hands-on practice, skills quizzes, and support materials to guide preparation for CompTIA’s A+ certification exam
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End-to-end support for a turnkey solution

Some elements of a successful job training program fall outside the training itself.

CompTIA offers support services to help you close gaps and increase the odds of success:

  • Recruitment marketing services: Paid search recruitment campaigns, Custom landing pages, Promotional collateral design, Email outreach, Video production, Social media assistance
  • Admissions support: Candidate screening, Virtual interviews, Skills and aptitude testing
  • Learner Support: Monitoring attendance, Checking in on progress & grades, Reminders, 1-1 support
  • Job Placement Support: Employer partner to visit class, job search assistance, mock interviews, LinkedIn training, and resume/CV training
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From the IT skills authority

CompTIA is the authority on identifying and validating the skills required for success in IT.

  • Leading provider of vendor-neutral certifications for the IT profession
  • Decades of experience working with IT pros to define the skills critical for success in IT jobs at all levels
  • Recognized as a leader in instructional content—used by training partners around the globe
  • Certifications map to US government job standards and mandates
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A proven partner

We work with a broad range of state and local workforce development organizations and companies such as IBM and ConnectWise to train job seekers using variations of our The IT Support Specialist Program model.

Training Job Seekers for New Careers in Portland

CompTIA partnered with Worksystems to train learners without tech experience for new careers in IT. CompTIA’s end-to-end services included recruiting, screening, training, certification, and job placement support.

Implementing Responsible Security Practices for the State of Utah

CompTIA helped the State of Utah mitigate risks associated with cybersecurity and data loss by providing Security+ training for its cybersecurity professionals at all levels of government.

Helping Underserved Communities, Tech Employers & the Local Economy in Denver

CompTIA partnered with Arapahoe/Douglas Works to create a pathway into well-paying tech jobs for job seekers without college degrees—which was also a win for both local tech employers in need of talent and the local economy.

9 Skills Learners Master and Validate with CompTIA A+

When you hire individuals with CompTIA A+ certification, you can rest assured they have the technologies and skills needed for success.




Identifying, using, and connecting hardware components and devices, including the broad knowledge about different devices that is now necessary to support the remote workforce


Install and support Windows OS including command line & client support. System configuration imaging and troubleshooting for Mac OS, Chrome OS, Android and Linux OS.


Troubleshoot PC and mobile device issues including common OS, malware and security issues.


Explain types of networks and connections including TCP/IP, WIFI and SOHO


Troubleshoot real-world device and network issues quickly and efficiently


Identify and protect against security vulnerabilities for devices and their network connections


Install & configure laptops and other mobile devices and support applications to ensure connectivity for end- users


Compare & contrast cloud computing concepts & set up client-side virtualization


Follow best practices for safety, environmental impacts, and communication and professionalism 

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