Hear Robert Palmer discuss high value document solutions, such as capture and conversion, workflow automation, and process optimization representing significant upside for resellers and service providers. But the transition to Managed Content Services (MCS) requires a deep understanding of market conditions and implementation strategies. In this session, we will identify key challenges facing organizations today when it comes to managing business-critical information. This information will serve as a backdrop to scope the overall MCS opportunity while identifying market prospects, barriers, and threats. Finally, we will look at specific technology solutions, toolsets, and best practices to help bridge the gap between MPS and MCS.
Robert Palmer is chief analyst for BPO Research and a managing partner for BPO Media, which publishes The Imaging Channel and Workflow magazines.