IT Services & Support

Welcome to our community!

  • We are developing new and sustainable approaches to help push the IT services industry forward. Our members come together in a forum to develop best practices and initiatives and build effective networking channels between IT services and thought leaders.

    Our community is also engaged in developing industry-specific education and tools. If you are active in the IT services and support field and want to make a difference, we’d love to hear from you and join our community.

What We Do

The ITSS community is dedicated to helping technical services remain relevant and profitable today and in the future. ITSS will be working with groups around CompTIA on tools that encourage people to consider technology as a career. The group will also be working to increase the collaboration between service providers and vendors in the delivery of warranty services.

ITSS Resources

How can we encourage more people to learn about and enter Information Technology Careers? Invite them to take IT for a test –drive.

Career Videos: Encourage people to explore the IT industry with these day-in-the-life career videos.

NEW! Job Descriptions: Use the ITSS Community’s list of highly in-demand IT careers to understand everything you need to get started.

NEW! Earning Index: Compare different careers and their expected salaries using this at-a-glance chart.

IT Services & Support Blog Posts

IT Services & Support Events

  • Next Gen Marketing Series: Module 2, Develop Your Plan - Powered by Cloud, ITSS and Managed Services

    January 26, 2017 1:00 PM

    Do you want to gain high value clients and scale your business?  Join Alan Phillips of Plan27 for part 2 of a webinar series designed to assist solution providers with their marketing efforts. All effective marketing begins with a plan. Your plan becomes your roadmap for both planning your marketing, and then measuring and adjusting its effectiveness.  We’ll discuss these key plan elements.

  • Next Gen Marketing Series: Module 3, Execute Your Plan - Powered by Cloud, ITSS and Managed Services

    February 23, 2017 1:00 PM

    Do you want to gain high value clients and scale your business?  Join Alan Phillips of Plan27 for part 3 of a webinar series designed to assist solution providers with their marketing efforts.  Marketing is an engine that not just develops business growth, but also preserves our ultimate survival.  In this webinar, you’ll learn about the following items which are critical to execution of your plan.