IT Services & Support

Welcome to our community!

  • We are developing new and sustainable approaches to help push the IT services industry forward. Our members come together in a forum to develop best practices and initiatives and build effective networking channels between IT services and thought leaders.

    Our community is also engaged in developing industry-specific education and tools. If you are active in the IT services and support field and want to make a difference, we’d love to hear from you and join our community.

What We Do

The ITSS community is dedicated to helping technical services remain relevant and profitable today and in the future. ITSS will be working with groups around CompTIA on tools that encourage people to consider technology as a career. The group will also be working to increase the collaboration between service providers and vendors in the delivery of warranty services.

ITSS Resources

How can we encourage more people to learn about and enter Information Technology Careers? Invite them to take IT for a test –drive.

Career Videos: Encourage people to explore the IT industry with these day-in-the-life career videos.

NEW! Job Descriptions: Use the ITSS Community’s list of highly in-demand IT careers to understand everything you need to get started.

NEW! Earning Index: Compare different careers and their expected salaries using this at-a-glance chart.

IT Services & Support Blog Posts

IT Services & Support Events

  • A Functional IT Framework: Powered by CompTIA Communities

    October 26, 2016 1:00 PM

    1pm CT / 2pm ET
    The IT landscape has become very complex, but, at a foundational level, IT operations still revolve around four primary areas; infrastructure, development, security and data. Join CompTIA’s Senior Director Seth Robinson as he shares insight garnered from series of qualitative interviews with end-users—from SMBs to large firms such as Datto, Amerijet and the City of Los Angeles. Everyone providing IT services – from CIO to team-lead to staff engineer to solution provider – can use this framework to understand the way that the four pillars of IT can be used to build business systems and create user experience for digital organizations.
    Powered by: ITSS, IT Security, Cloud

  • Honoring those who served through Apprenticeships: Powered by the Future Leaders Community

    November 10, 2016 1:00 PM

    1pm Ct / 2pm ET
    Please join us for CompTIA’s Veterans Day themed webinar as we explore apprenticeships and how they can allow your business to onboard some of the best talent you will ever find.