IT Services & Support

Welcome to our community!

  • We are developing new and sustainable approaches to help push the IT services industry forward. Our members come together in a forum to develop best practices and initiatives and build effective networking channels between IT services and thought leaders.

    Our community is also engaged in developing industry-specific education and tools. If you are active in the IT services and support field and want to make a difference, we’d love to hear from you and join our community.

What We Do

The ITSS community is dedicated to helping technical services remain relevant and profitable today and in the future. ITSS will be working with groups around CompTIA on tools that encourage people to consider technology as a career. The group will also be working to increase the collaboration between service providers and vendors in the delivery of warranty services.

Join the discussion in our community LinkedIn Group.

ITSS Resources

How can we encourage more people to learn about and enter Information Technology Careers? Invite them to take IT for a test –drive.

Career Videos: Encourage people to explore the IT industry with these day-in-the-life career videos.

NEW! Job Descriptions: Use the ITSS Community’s list of highly in-demand IT careers to understand everything you need to get started.

NEW! Earning Index: Compare different careers and their expected salaries using this at-a-glance chart.

IT Services & Support Blog Posts

IT Services & Support Events

  • Mega Trends in the Technology Service Industry: AR/VR and AI Splashing into the Market

    July 19, 2017 1:00 PM

    1pm CT / 2pm ET
    One of the big challenges in providing technology services is to know when to adopt new tools – too soon and you might spin your wheels, too late and you might lose market share. Join Rob Brothers, Vice President Datacenter and Support & Deploy Services, IDC and West McDonald, Vice President Business Development, Print Audit as they discuss creating operational efficiencies through the utilization of AR/VR and AI technologies.

  • CompTIA ChannelCon 2017

    July 31, 2017 - August 2, 2017

    CompTIA ChannelCon 2017
    Austin, TX

    Community Meeting Agendas here.