86 per cent of organisations believe they have a security skills gap
Security is one of the IT industry’s biggest challenges, especially for the channel. Channel providers need to spend time discussing security with their customers, get to know their business needs, and stay engaged so they can provide ongoing advice as needs arise, according to expert panel discussions at the latest series of ANZ channel community meetings held by CompTIA.
The panellists from Cisco, FireEye, Intel, and CyberArk discussed the future of the security landscape in Australia and New Zealand which, like the rest of the world, can expect a continuing evolution of both the threat landscape and the technology aimed at holding threats at bay. At the same time, certain technology, such as mobile devices, look set to come under greater attack over time.
The ANZ Channel Community meetings also featured roundtable discussions, which covered security-focused topics as far ranging as the cloud, social engineering, disaster recovery, social media, and best practices for selling security in the channel.
Moheb Moses, director, Channel Dynamics, and ANZ Community Director, CompTIA, said, “Unsurprisingly, social media featured prominently in the discussion. The proliferation of social media platforms continues to provide an extremely effective way of duping someone into releasing sensitive information or cracking login credentials.
“It’s no longer an acceptable practice simply to lock down social media platform usage among employees. Instead, organisations need to provide training for, and put trust in, their employees. To make this strategy work for everyone, it is essential to put in place a clear agreement between the organisation and the employee about how to handle social media.”
At the same time, the IT skills gap in Australia is also affecting the security landscape, with 86 per cent of attendees at the March meetings saying that some degree of security skills gap existed in their organisation. Almost as many attendees (81 per cent) said that they plan to minimise their IT security skills gap over the next year by partnering with other firms.
The emerging areas of cloud and mobile are the most important security skills to organisations in terms of ensuring high levels of IT staff expertise and minimising skills gaps (63 per cent cloud security and 50 per cent mobile security) according to attendees at the March meetings. Other security skills of importance include backup/disaster recovery (45 per cent), email (45 per cent), education (45 per cent), identity and access management (43 per cent), and risk management (40 per cent).
Three key takeaways from the panel
- Meaningful conversations with customers about the threat landscape is an important step for channel partners. They should ask customers all the critical questions about their business, then build a team of talent to help take them to the next level.
- Make sure customers truly know what their risk profile is based on the threat environments. This will help channel players deliver the best security services to their customers.
- Threats are always going to remain evasive. Attackers are always going to pivot to points of weakness, no matter where they are. Right now, it’s all about smartphones, and this is likely to continue for some time.
About the ANZ Channel Community meetings
The CompTIA ANZ Channel Community meetings are aimed at providing the local channel community a non-competitive forum with which to discuss the common challenges faced by the channel in Australia and New Zealand, and work together to find solutions to help deal with these challenges.
For more information or to join the community visit: https://www.comptia.org/communities/anz-channel
The Computing Technology Industry Association (CompTIA) is a non-profit trade association serving as the voice of the information technology industry. With approximately 2,000 member companies, 3,000 academic and training partners, 72,000-plus registered users and more than two million IT certifications issued, CompTIA is dedicated to advancing industry growth through educational programs, market research, networking events, professional certifications and public policy advocacy. To learn more, visit CompTIA online, Facebook, LinkedIn and Twitter.