CompTIA Blog

  • ChannelTrends: Time to Put on Your Cloud Management Hat

    by Brian Sherman  | February 16, 2017
    IT services providers often work with cloud suppliers to customize their clients' implementations, sort through programs and resolve issues. That support role is invaluable to small and mid-sized businesses as channel firms are perfectly positioned to act as the liaisons between their customers, end users and their vendors. So why not leverage that expertise to strengthen customer relationships?
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  • Reality Show Survivor’s Generational Divide Could Be Happening In Your Office

    by Emily Matzelle  | February 15, 2017
    A recent season of the competitive reality show Survivor pitted millennials against Gen X in a battle to break stereotypes that may be similarly playing out in your own office every day.
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  • ChannelTrends: Getting More ROI Out of Industry Events

    by Brian Sherman  | February 08, 2017
    Attendance at conferences and other events, like any work activity outside the office, should be considered an investment. Time is money and, whether you’re the company owner or an employee, going to an industry event or professional training session should result in some type of benefit to your business. While it’s not easy (or even possible, in some cases) to accurately calculate an ROI, a simple check list of objectives for each trip can help travelers qualify the level of their success.
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  • Channel Chatter from Vendors in the Know

    by Carolyn April  | February 07, 2017
    CompTIA's Senior Director of Industry Research, Carolyn April, caught up with several prominent industry executives to discuss some of the challenges and the opportunities ahead. What predictions did they make? Can channel professionals expect a rosy future?
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  • Get a Deeper Look at 18F at this Month’s HSITAG Meeting

    by Jennifer Saha  | February 03, 2017
    When the federal government opens up a new line of business related to technology, the industry takes notice. This happened over the past few years with the evolution of the Technology Transformation Service (TTS) and its predecessors like the office of citizen services and innovative technology, the presidential innovation fellows and 18F.
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  • ChannelTrends: Innovative Ways to Fund Your IT Services Expansion Plans

    by Brian Sherman  | February 03, 2017
    There are several alternate options available to those looking for ways to fund large projects and IT services expansion plans. From alternate “money” channels that didn’t exist a decade ago, to ideas that boost cash flow, there are new ways for channel firms to better leverage traditional bank lending systems (or eliminate the need for them all together).
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  • Gazing into the CompTIA Crystal Ball: What’s in Store for 2017

    by Nancy Hammervik  | January 31, 2017
    New offerings, resources, training, events and initiatives are planned for this year! Learn more about what’s coming and how you can help set our association agenda.
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  • ChannelTrends: Build an IT Security Expertise, Not Just a Portfolio

    by Brian Sherman  | January 25, 2017
    The best way for today’s IT service providers to differentiate themselves and provide greater value to their clients is to become true experts in the areas that matter most, and IT security is the perfect example. Most small businesses have little, if any clue how to properly protect their data and knowledge in this area is invaluable. Channel firms that can identify and mitigate companies’ unique risks will find themselves in a much better position in the future than those who simply offer tools (which businesses can buy virtually anywhere).
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  • A Senior Ingram Micro Executive's Thoughts on the Channel’s Future

    by Carolyn April  | January 24, 2017
    Ingram Micro's Senior Vice President of U.S. Go-to-Market Kirk Robinson has some unique insights into the IT channel. In a Q&A session with CompTIA's Carolyn April, he shared some of his thoughts about the indirect market...and where it’s headed.
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  • What to Expect for Cybersecurity in 2017

    by David Logsdon  | January 23, 2017
    Looking into 2017, we face difficulties on the cybersecurity front on many different levels.
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