Pelosse
Sep 29, 2021, 17:15 PM
Company name :
CompTIA
Job title :
Sr. Vice President, Employer Engagement
First Name :
Gordon
Is chair :
No
Is vice chair :
No
Is past chair :
No
Gordon was the Canada Country Manager and Head of Global Support Delivery for US Central for Hewlett Packard Enterprise Global Support Delivery Organization. For the past 10 years was an active member of the Americas Global Support Delivery Leadership Team. In his role, Gordon managed the P&L, led a team of people across Central US, Latin America, and Canada responsible for the end-to-end delivery of the HP Enterprise Services portfolio. After leading his team to win the HP Global Customer Satisfaction Award in 2015, Gordon continued to drive for a best-in-class customer experience, in business, service operations, and support delivery.
With over 40 years of industry experience, Gordon brings immense knowledge delivering excellence in business and customer support. After joining HP as part of the 2001 Compaq acquisition, Gordon held various leadership roles, spanning country leadership, channel delivery, commercial services business, and services leadership across Canada and the US.
Gordon’s background includes senior roles with companies such as Compaq, AT&T, Texas Instruments, and as General Manager at Cablenet, a Division of Cogeco. Gordon is a graduate of Vancouver Community College. He attended Kwantlen University in Vancouver and City University for postgraduate studies.
Gordon is actively involved in the IT community and has long-standing relationships with customers and partners across North America. He currently is the Past Chairman of the Board of Directors of Computing Technology Industry Associations (a Board Member since 2013) and was a founding member of the Canadian CompTIA Business of IT Community in 1999/2000, where he has served as both Chair and Past Chair.