Managed Services

Welcome to our community!

  • Our Managed Services Community members run the gamut from managed service providers (MSPs) to managed service vendors to IT industry thought leaders. We’re all working together to advance the managed IT services industry through the promotion of best practices, the development of tools and templates and the refining of educational tracks for MSPs. We support industry best practices through the CompTIA Channel Standards, encourage a business excellence journey through Trustmarks and ultimately prepare Managed Service Providers for rapid growth.

    A sharing of responsibility is a key part of the provision of managed IT services. This collaborative community for MSPs takes that principle and applies it to the improvement of the managed services industry as a whole. Anyone who is passionate about managed IT services should join today and do your part to improve the industry!

What We Do

We serve as a dedicated resource center for managed IT services. We create and define industry standard definitions, best practices and benchmarks for managed IT services. Our goal is to bring together MSPs, distributors, consultants and thought leaders and facilitate collaboration among experts in the managed services field.

Join the discussion in our community LinkedIn Group.

Managed Services Blog Posts

Managed Services Events

  • Virtual Hallway Chat: Get What You Pay For - Vendor Contract & Agreement Audit Best Practices

    February 13, 2019 12:00 PM

    12pm CT / 1pm ET
    It's that time of year again - time to review vendor contracts and agreements. As any MSP knows, this can be a daunting, but important task. Let Charles Love, Joshua Smith and your peers help you get started.
    To better benefit from this hallway chat, listen to Love and Smith’s podcast on this topic as they set the stage

  • CompTIA Communities & Councils Forum (CCF)

    Chicago, IL
    March 11, 2019 - March 13, 2019