TestOut PC Pro

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Launch Your IT Support Career With TestOut PC Pro

PC Pro is your comprehensive solution for mastering the skills and knowledge needed for professional development and passing the CompTIA A+ certification exams. Designed to immerse learners in the world of PC maintenance, troubleshooting, and repair, this online learning courseware combines interactive tools with engaging content, making training both effective and affordable.

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CompTIA PC Pro

Key Skills for IT Support Professionals

Learn Valuable Skills
Interactive, hands-on learning experiences that cover a wide range of PC maintenance, trouble-shooting, and repair skills.
Broad-Based Curriculum
IT support, hardware, operating systems, networking, cloud, virtualization, security, and troubleshooting.


Course Outline
Foundational Skills Development
Foundational skills training and career advancement as a Desktop Support Specialist, IT Support Specialist, Help Desk Technician, Computer Support Specialist.

PC Pro courseware will give you the skills and knowledge needed to succeed in CompTIA A+ certification exam preparation for entry-level IT support roles and advanced courses. With over 111 interactive labs, the curriculum emphasizes:

  • Hands-on, practical exercises in PC assembly, operating system installation, network configuration, and managing help desk tickets, making you proficient in the basics of IT and preparing you to become CompTIA A+ certified.
  • Comprehensive lessons on hardware components, operating systems, and software management, providing a solid foundation in IT fundamentals – all in one learning platform.
  • Training on implementing security measures, malware removal, and data protection.
  • Troubleshooting techniques for resolving hardware, software, and network issues.

What skills will you learn?

Computer Components

Explore the hardware of a computer, including the CPU, RAM, storage devices, and peripherals.

Operating Systems

Learn about the software that manages computer hardware and software resources, providing a user interface for interaction.

Computing Devices

Understand the various types of computing devices, from desktops and laptops to tablets and smartphones.

Networking Infrastructure

Study the physical and virtual components necessary for network communication, including routers, switches, and protocols.

Data and File Management

Discover methods for efficiently organizing, storing, and accessing data and files on computers and networks.

System Management

Examine the processes involved in maintaining, optimizing, and ensuring the smooth operation of computer systems.

IT Support

Learn best practices when providing assistance to users of technology products or services, including troubleshooting and problem-solving.


Learn the strategies and tools needed to protect computer systems, networks, and data from cyber threats and breaches.

Cloud and Virtualization

Explore the technologies that allow for the creation of virtualized computing resources and the delivery of computing services over the Internet.



Immerse yourself in a curriculum that promotes critical thinking and IT literacy through engaging videos, interactive lab simulations, and comprehensive lessons, making it an ideal CompTIA A+ training solution for beginners.


Dive into a hands-on training experience with lab simulations that reflect real-world IT scenarios, complete with auto-graded assessments for immediate feedback.


Achieve lasting skill retention with varied lab experiences that challenge learners with real-world applications, designed for sustained competence and confidence.


PC Pro offers a complete educational toolkit on one platform, making learning efficient and enhancing learner engagement.

Educators, Transform Your Classroom

Integrate PC Pro into your curriculum to provide students with the essential skills needed for today's IT support jobs.

For Educators
  • No additional software licenses required
  • Customizable exams and quizzes
  • Real-time reporting gives visability
  • Adaptable to classroom needs
  • All-in-one solution ready on day one
  • Fast setup, training, & LMS integration
  • Robust prep for certification exam
  • Aligns with CompTIA A+ exam objectives
For Students
  • Instant feedback on labs and exams
  • Self-grading labs, exams, and learning review activities
  • Ability to work at their own pace
  • Engaging content that caters to diverse learning preferences
  • Works on PC, Mac, & Chromebook
  • Engaging for different learning styles
  • Includes TestOut's performance-based certification
Buy Organizational Licenses
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Unlock Your Potential!

Melanie Dean
Melanie Dean
Information Technology Instructor

“I love using PC Pro because students can work at their own pace through each chapter. The simulations give students a safe place to practice hands-on activities (they can’t break anything) before they work with actual equipment, operating systems, etc. in the classroom. I love how it integrates with Canvas LMS. It has definitely made remote teaching easier for both me and my students. I’ve been using it for years (I’ve been teaching for twenty) and have never thought about using anything else.”

Mary Worley
Mary Worley
Computer Technology Instructor

“PC Pro is one of the courses that I use from TestOut. I use this course as my beginning core course for my program. As the first-year students come into the program, I take them through the PC Pro course. After taking this course, the students can choose the next program that they would like to take. PC Pro is a great foundational course because it provides a nice overview, or snapshot of the other courses in one course. Since it covers a little bit of everything, it's a great starting point. I supplement the course with many hands-on labs (some from the course and some that I create) to help them learn. Each of the TestOut courses helps each one of my students prepare for future courses and certifications in the IT industry.”

Donna Davis
Donna Davis
Education Supervisor

"I love the TestOut Products we use for our students. We are preparing the students in our program for their CompTIA A+ and Network+ certifications. I feel that when they use the TestOut labs, it prepares them for the simulations they may see on a CompTIA cert test. I love that we use it as a complement to our books, but the product does not need an additional book to be effective."

"The TestOut support group is amazing and always responds to our requests in a timely manner. The product is dynamic. It changes to keep up with the needs and changes of a product."

Melanie Dean
Mary Worley
Donna Davis

Build Your Confidence and Resume

A voucher for the 100% performance-based TestOut PC Pro Certification is included with this course at no extra cost. Certified individuals can showcase their digital certification badges to demonstrate their skills.

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Get the skills needed for IT support success

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See the bigger IT workplace picture

testout scenario

PC Pro simulates $100,000 of hardware and software in labs that replicate the equipment and devices you’ll use as an IT support helpdesk technician in corporate and home environments.

  • 9 Computers with Hardware - Windows 11, Windows 10, Linux
  • 2 Servers with Hardware - Windows Server 2019
  • 8 Virtual Servers - Windows Server 2019 (on Hyper-V)
  • 2 Hardware Routers
  • 4 Logical Routers
  • 1 Hardware Switch
  • 3 Logical Switches
  • 1 Enterprise Wireless Controller
  • 4 Wireless Access Points
  • 2 VOIP Phones
  • 2 Rackmount UPS

More comprehensive learning and assessment experiences

A lab sandbox allows learners to experiment in an office environment using all the simulated technology available in the course. This course includes seven capstone exercises where students can demonstrate mastery of specific entry-level IT skills:

  • Build a Computer From Scratch
  • Troubleshoot a Malfunctioning Computer
  • Troubleshoot System Startup
  • Create a Home Office Network
  • Configure the Windows Operating System
  • Troubleshoot a Mobile Device
  • Configure Linux
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The Complete Training Solution

One Platform. Everything Included.

PC Pro delivers a complete and engaging educational journey, equipping students with the skills they need to become successful IT support specialists.


What's Included:

  • Lab simulations: 111
  • Video lessons: 164
  • Demonstrations: 167
  • Text lessons: 203
  • Section quizzes: 129
  • Capstone exercises: 7
  • Lab sandbox: 1
  • Certification practice exams: 3
  • Exam voucher for TestOut’s 100% performance-based certification exam: 1

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