AI Agent Operations Experts Needed

CompTIA is recruiting Subject Matter Experts (SMEs) to review, validate, and help build a new certification exam aligned to AI Agent Operations. SMEs ensure content is technically accurate, industry-relevant, vendor-neutral where intended, and written at the correct depth for professionals with DevOps/Cloud/IT operations backgrounds transitioning into AI Agent Operations.

 

Minimum Qualifications (Required)

• DevOps/Platform Engineering experience: 2–3+ years in a hands-on role operating production system (cloud infrastructure, CI/CD, SRE/operations, platform engineering, or systems administration).
• Cloud and container operations: Practical experience deploying and operating containerized workloads (Docker) on Kubernetes or a managed container platform.
• Infrastructure as Code and automation: Experience using IaC (e.g., Terraform, Helm, Kubernetes manifests) and automating repeatable operational tasks.
• Security and access controls: Working knowledge of IAM, RBAC, secrets management, and secure operational practices.
• Operational troubleshooting: Proven ability to diagnose and resolve incidents using logs, metrics, traces, and runbooks.
• Technical writing and review: Ability to provide clear, actionable feedback and/or author concise technical content (objectives, explanations, scenarios, and rationales).

Preferred Qualifications

• AI/LLM systems exposure: Experience supporting LLM-enabled applications, RAG pipelines, vector databases, or agent frameworks in staging/production environments.
• Agent orchestration and tool integration: Familiarity with patterns such as tool calling, workflow/state management, and integration approaches (OpenAPI tools, MCP servers, service-to-service auth).
• Observability for AI systems: Experience instrumenting and operating OpenTelemetry-based tracing and/or APM/logging stacks, plus awareness of LLM observability concepts (latency, token/cost telemetry, evaluation signals).
• Governance and compliance: Exposure to policy-as-code (OPA/Gatekeeper), audit logging, data protection practices, and common compliance frameworks (e.g., SOC 2, GDPR/CCPA, HIPAA/PCI where applicable).
• CI/CD for ML/AI workloads: Experience building pipelines that include testing, security scanning, release controls, and rollback strategies for high-change systems.

SMEs who attend the workshop will receive:

• An honorarium of $440 per day (or $2,200 total for the week)*, pending adequate level of participation
• 40 continuing education credits (CEUs)
• Breakfast, lunch, and refreshments daily during the workshop
• A complimentary CompTIA testing voucher for the exam of their choice
• CompTIA SME digital badge for resume and social media

In recognition of their contributions, all SMEs who participate in the entire workshop will have their names and companies (if provided) listed on the CompTIA website.

*International SMEs will instead receive $540/day stipend ($2,700 total) to help defer additional travel costs.

*International SMEs are those who live outside of the US, Mexico, Canada or Puerto Rico.

When: July 27 – 31, 2026
Where: CompTIA Headquarters; 3500 Lacey Rd. Suite 150 Downers Grove, IL 60515 (Downers Grove is a suburb of Chicago)

Only professionals currently working in one of the above fields should apply. Although CompTIA appreciates interest from the training community, applications from trainers/teachers, authors, or individuals who may profit or materially benefit from knowledge of the CompTIA credential content are not eligible to participate.

If you have questions about the application process, email examdev@comptia.org.