This article is part of an IT Career News series called Your Next Move. These articles take an inside look at the roles related to CompTIA certifications. Each article will include the role's responsibilities, qualifications, related job titles, and salary range. As you consider your next IT career move, check back with CompTIA to learn more about your job prospects and how to get there.
People generally don't think about things like servers until they stop working. In an organization or company, a problem with a server means productivity and business loss, so their servers must always work well. If you like to keep things running and troubleshoot problems that could affect many people, as well as install new technology and keep people online, then a career as a server support technician could be for you.
What is a server support technician?
A server support technician manages, repairs, and analyzes an organization's servers, ensuring they are up and running.
Other duties of a server support technician may include the following:
- Run routine security and vulnerability scans.
- Assemble and install physical equipment as needed.
- Maintain an accurate inventory of equipment and connections.
- Oversee the disposal of obsolete equipment.
- Install and support monitoring and other software packages.
- Monitor and operate complex computer systems, networks, applications, and distributed systems.
A server support technician analyzes an organization's server performance and resolves any problems that may arise. This role requires excellent problem-solving skills and knowledge of Linux, Windows, and Unix Server Operations. The technician is also responsible for installing hardware, racks, and operating systems.
Many server support technicians work remotely and on a contract basis, going to where the problems are. Strong verbal and written communication skills are essential for this job, and someone in this role must be able to work independently with minimal supervision. Some server support technicians become IT support engineers or field network technicians.
How to become a server support technician
Many companies hiring a server support technician are seeking someone with a bachelor's degree or equivalent in a technical discipline. Some server support technicians have previously worked as help desk technicians or network administrators.
Most companies looking for a server support technician want someone with at least three years of related experience. Certifications like CompTIA A+, CompTIA Network+, CompTIA Linux+, and CompTIA Server+ can prove that you have the skills to be a server support technician.
Check out the CompTIA Career Roadmap to see what other certifications can help you become a server support technician.
Job titles related to server support technician
- Server administrator
- Storage administrator
- Network technician
- IT support engineer
Will your next move be a server support technician? If so, check out CompTIA Server+ to get the skills to get you there.