Leader in IT training and certifications expands educational offerings with CompTIA Copilot 365 Essentials
DOWNERS GROVE, Ill. – CompTIA, a leading global provider of information technology (IT) training and certifications, has released its newest artificial intelligence (AI) skills-building course, designed to help knowledge workers move from hesitant and uncertain to confident and productive when using Microsoft 365 Copilot.[1]
CompTIA Copilot 365 Essentials equips enterprise employees with the judgment, prompting skills and application-specific capabilities needed to use Copilot effectively, responsibly and consistently in their daily work. It is the latest addition to the growing suite of CompTIA Essentials Series learning products.
“The course emphasizes Copilot as a workflow partner rather than focusing only on features within individual apps,” said Katie Hoenicke, chief product officer, CompTIA. “The priority is learning practical usage patterns and responsible habits so knowledge workers can confidently integrate Copilot into their everyday workflows while maintaining accountability and data protection standards.”
Digital productivity tools continue to be introduced into the workplace at a rapid pace. For example, Microsoft recently said it had reached 15 million paid Copilot seats.[2] But the challenge for many organizations is that though AI tools are made available, structured training ion how to use these tools safely, consistently and to their full potential is lacking.
“The result is inconsistent adoption, unrealized return on investment and exposure to risks such as hallucinations, inappropriate data handling and over-reliance on unverified outputs,” said Henry Mann, senior director, product development, CompTIA. “Our course is designed to close that gap, giving employees the prompting skills, mental models and app-specific workflows they need to integrate Copilot into their daily work with confidence and accountability.”
CompTIA Copilot 365 Essentials covers a focused set of the most important skills, needed to use Microsoft Copilot effectively across common knowledge work tasks, such as structuring prompts, applying Copilot across core Microsoft apps and verifying outputs before acting. A competency assessment at the conclusion of the course provides a reliable measure of the knowledge and skills acquired by the learner.
A major differentiator of CompTIA Essentials Series courses is that they are developed using a learning progression model, a research-based method of presenting instruction that helps learners retain what they’ve learned and apply it to real job scenarios. Learn more about the CompTIA Essentials Series, other educational resources and CompTIA professional certifications at https://www.comptia.org/en-us/certifications/#all.
[1] Microsoft 365 and Copilot are trademarks of the Microsoft group of companies.
[2] Microsoft FY26 Second Quarter Earnings Conference Call, Jan. 28, 2026.
About CompTIA
CompTIA, Inc. is dedicated to unlocking potential for students, career changers, and professionals pursuing technology careers. Through education, training, certifications, and research, it promotes industry growth, builds a skilled workforce, and ensures technology's benefits are accessible to everyone.