Michelle Peterson Posts

  • Aspen Ski Resorts Provide a Picturesque Backdrop for One Help Desk Director

    Aug 27, 2014, 16:24 PM by Michelle Peterson
    About 20 ago, Robert Blanchard moved to Aspen for what he thought would be a temporary job —one that instead turned into a long and fulfilling IT career at a destination ski resort.
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  • Learn How Help From CompTIA Made University of Technology, Jamaica, a Global IT Leader

    Aug 11, 2014, 22:30 PM by Michelle Peterson
    An academic partnership with CompTIA is helping UTech Jamaica get certified and become part of the skills gap solution.
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  • IT Instructors Get a Sneak Peek at CertMaster, CompTIA’s New Training Tool

    Aug 11, 2014, 15:55 PM by Michelle Peterson
    In a presentation about the science of learning — and how it’s possible to trick the brain into learning and retaining information for longer than ever before — attendees of CompTIA’s Academy Educator Conference got an inside look at CertMaster, a new training tool that uses priming, spacing, analytics and engagement tools to help students learn.
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  • Dream IT Reaches Out to 10,000 with Message of Empowerment

    Jul 17, 2014, 20:35 PM by Michelle Peterson
    IT is a great place for women — that’s the simple message Dream IT, a new program by CompTIA’s AWIT Community, is sharing with 10,000 people this year. Through speaking engagements and the new AWIT Career Resource Center, and the community is both spreading the word and compiling a robust packet of slides, videos and instructions for those who would like to share their stories. “All we need are volunteers,” said project lead Cathy Alper.
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  • Dublin Tech Dubs CertMaster a ‘Great and Enjoyable Way to Learn’

    Jul 17, 2014, 16:41 PM by Michelle Peterson
    Dublin tech Andrew Murphy said after using CertMaster, he felt 100% ready to sit for his CompTIA A+ exams. Read more about his experience with CompTIA’s new neuroscience-based, adaptive learning tool.
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  • UK Channel Community Meeting Highlights the Importance of Gold Medal Customer Service

    Jul 14, 2014, 16:19 PM by Michelle Peterson
    Happy customers are loyal, less expensive and willing to pay more, according to insight from this summer’s CompTIA UK Channel Community Meeting. Under the theme “Managing Toward Business Excellence,” speakers touched on areas every company can start improving immediately: team excellence, operational excellence and customer service excellence. Read on.
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  • CompTIA and triOS: Strategic Partners in Education

    Jul 9, 2014, 21:53 PM by Michelle Peterson
    Priding itself in graduating job-ready IT professionals, Canadian owned and operated triOS sought out vendor-neutral certifications to enhance their offerings. A partnership with CompTIA complemented what the IT-based training center had already built.
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  • UK’s Firebrand Training Center Offers Quick, Quality Results

    Jul 1, 2014, 22:31 PM by Michelle Peterson
    UK-based Firebrand Training Center has some pretty impressive numbers to report about its apprentice program. Thanks to help from the UK government and CompTIA, 99% of Firebrand’s apprentices are offered a permanent job by their employer at the end of the first year.
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  • Warehouse Manager Reports an ‘Excellent’ Experience with Neuroscience-Based Learning Tool

    Jun 9, 2014, 17:55 PM by Michelle Peterson
    CertMaster, a comprehensive new neuroscience-based learning tool from CompTIA, has already garnered fans in the IT community, like 43-year-old Sean Byrne, a warehouse and office manager from Ireland. “Once I start the tutorials, I find it hard to stop,” he said. The adaptive training program, designed to help people start or advance their IT careers, was built on research from neurobiology, cognitive psychology and game studies.
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  • Firebrand Instructor Pushes IT Apprentice Training In the UK to the Next Level

    May 7, 2014, 20:32 PM by Michelle Peterson
    Accelerated learning is the hallmark of Firebrand Training, a UK-based global learning center that promises fast, quality results. There, IT instructor Gary Fildes has undertaken some experiments that move the curriculum along faster and take his UK apprentice students from IT zeroes to IT heroes.
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