CompTIA Voucher Terms & Conditions

All CompTIA voucher purchases are final. Please make sure that you have selected the correct exam, correct testing center, correct country and the correct number of vouchers.

Voucher Terms and Conditions:

  • Voucher expiration dates cannot be extended under any circumstances.
  • You must register and take your exam prior to the voucher expiration date.
  • One voucher is applicable towards one exam, and is valid at a Pearson VUE facility. Only Pearson VUE vouchers are redeemable at Pearson VUE centers.
    • Vouchers are program specific, and in some cases, exam specific.
    • Vouchers are country and currency specific.
    • Vouchers are not transferable between programs.
  • CompTIA and the participating test providers are not responsible for lost or stolen vouchers.
  • Vouchers cannot be redeemed for cash or credit.
  • Vouchers are non-refundable and non-returnable.
  • CompTIA vouchers may not be resold.
  • CompTIA may retire certifications and corresponding exams prior to voucher expiration dates.

Voucher Terms and Conditions and Scheduling Your Exam:

  • You will receive a confirmation email for your exam appointment time.
  • Please contact Pearson VUE immediately if your confirmation email is not received.
  • You must reschedule your exam a minimum of 24 hours prior to your appointment.
  • Rescheduling an exam less than 24 hours prior to your appointment or failure to appear for your appointment will result in the forfeiture of your exam fee.

Voucher Terms and Conditions and Special Retake Vouchers:

  • You must first take and not pass the exam in order to activate the retake option.
  • If you do not take your exam, the voucher is voided and the retake option is forfeited.
  • Special retake vouchers are exam specific and cannot be redeemed for other versions of the same exam.

Exam Discounts, Vouchers and Promotional Codes

CompTIA recommends that vouchers be purchased directly through Pearson VUE, our online Marketplace at or from a CompTIA Authorized Partner. Individuals who use any unauthorized discount or promotional code may have their exam results invalidated and/or risk up to and including a lifetime ban on all future exams and the nullification of all previous certifications. CompTIA will not replace any voucher that is found to be fraudulent or used.