This study identifies key profit and revenue results, and compares the typical solution provider to the typical managed services company. It also contrasts the typical managed services company with the best-in-class (top profitability) managed services companies.
In recent years managed services has generally represented the best opportunity solution providers to create significant shareholder value, which has been generally lacking in the industry segment. This benchmark provides the community with strategic state-of-the-industry insights, and tactical best-in-class performance metrics for those with mature managed services business models and those with less-mature models.
CompTIA’s IT research studies provide timely, relevant data and assessments that can be immediately incorporated into your business and marketing plans, education and sales strategies. Our research studies typically include the dual perspective of end-users and the IT channel and adhere to rigorous research and ethical standards.
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