Guides

Lifecycle of a Managed Services Client

We could ask you to picture in your mind the cogs, wheels, and tracks that represent the interrelated machinery and intricately balanced schematics of the modern Managed Services client lifecycle. Or, we could just show you the picture and save you a lot of bother. In this single-panel animation, CompTIA depicts a five-phase process of interaction between a channel business and its clients.

Along each step of the lifecycle, you’ll see categories that describe fundamental business processes. Each of these categories appears in a kind of wheel, and the tasks associated with engaging with those processes are depicted as spokes in that wheel. In each of these wheels are links to CompTIA Quick Starts, Road Maps, reports, guides, best practices, and templates, all of which give you rich, detailed insight into the work involved with each process category.

See how a seasoned, professional business sets up its marketing operations and initiates campaigns; begins the process of discovering what customers want and what they don’t really need; and how to grow and nurture that business relationship through scheduled service and face-to-face interaction. We could explain it in further detail, or you could just click on Access Now and see for yourself.

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