Video - Premier Content

Customer Experience - The Competitive Advantage from Loyal Customers

This session was rated best at the Canadian IT Business Community February Meeting in Toronto. Most companies aspire to be customer-friendly, but few succeed. How do businesses realize profitable growth by focusing on the customer experience and what are the implications for leadership, culture and technology? Learn about principles for becoming a customer-centric company. Hear how to create a compelling customer experience that will differentiate you from competitors.

The content you requested is available to CompTIA Premier Members.

If you are a Premier Member, please sign in:

Become a Premier Member

As a Premier Member, you get unlimited access to all of our research, guides, business tools, our member directory and a wide range of retail discounts. Plus, you can take advantage of services such as advocacy and legal support that we provide to help you navigate challenges and make your business more successful.

Learn more about CompTIA Premier membership JOIN TODAY!