Conducting a Difficult Conversation

This article offers guidance on conducting a difficult conversation within a business environment. As a business owner, you will likely be forced to have some very difficult conversations as your company grows. Whether these conversations are with your own staff or with clients or vendors, they are best dealt with as soon as possible. Ignoring a problem because you are avoiding an awkward or uncomfortable conversation with the relevant parties is not good for business. This document was created for solution providers and offers tips on conducting difficult conversations. It includes information on providing constructive feedback and following up on the problem at a later date.

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