Service has become the central component of most technology solutions today, as hardware margins continue to tumble. So deal making is not nearly as much about convincing the customer that your product meets specifications or sales objectives, as it is about understanding the customer’s situation, its requirements, and organizational processes. Delivering the product has become just one part of the service agreement.
This Quick Start Guide from CompTIA offers ten tips for working the deals you make with customers into service agreements that all parties to the deal can depend upon. The right deal involves deciding what types and levels of service your company is willing to offer. Learn how to craft proposals that incorporate viable alternatives. Find out how to quantify the risks you may incur in both offering and delivering services. See how the best dealmakers respond to objections and disappointments along the way.
Make your sales team into better deal builders for your company and its customers. Download this CompTIA guide now and begin crafting profitable and dependable deals.
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