After you’ve downloaded and completed the Channel Standard: Managed IT Solution Provider this workbook will help guide you through the self-evaluation process for an IT Solution Provider organization.
In it you will find:
- Intelligent business practices – the behavior, activity, process, or expectation to be met. These are phrased as positive statements and can be used to describe your business to clients, partners or other interested parties.
- Explanation and clarification – additional information that expands the business practice and identifies the intent of the practice.
- Questions to consider – a representative list of questions that should be posed to a management team about the practice. These may inspire other questions specifically related to the business as well. Use these questions to guide management conversation related to the self-evaluation.
- Recommended practices – a description of what a 3rd party might be looking for if they were to examine the business. These can be used to help identify where improvement opportunities may lie or where a unique differentiator of the business may be hidden.