As businesses with distributed workforces continue to search for communications solutions that enhance productivity, understanding the available offerings and baseline requirements is critical to success. Oftentimes, confusion surrounding unified communications and current solutions means you may not know what you need. Consequentially, it can be hard to decide how to go about implementing the most appropriate and cost-effective solution.
This case study describes how one hosted UC provider handles the early discussion phase of getting clients past the confusion and defining their needs in the unified communications space. This document was created for companies considering a unified communications solution and highlights the importance of assessing communications requirements prior to implementation.
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