The industry has a history of best practices to share, and the Channel Standard for IT Solution Providers will give you the intelligent business practices to operate your business effectively, with a focus on providing quality services and value to your clients.
The documents that make up the Channel Standards are a roadmap for successful businesses; they were built with the input of industry experts across many different IT organizations. To make the most of these Standards in your business requires an honest self-assessment and realistic plans for making any changes.
Implementing the Standards may not happen overnight. Your company and its management team can embrace incremental improvements to build a stronger business, focusing on meeting the ever-increasing expectations of their clients, and create a highly professional environment for employees.
The CompTIA Channel Standards for IT Solution Providers provides intelligent business practices for core operational, management, and delivery functions of an IT services firm. Those functions are:
The Workbook is a complimentary supplement to help guide you through the self-evaluation process for an IT Solution Provider organization. It contains: