CompTIA Unconference: Providing Great Service Delivery for MSPs

What will be covered:

1.            The Customer Experience
2.            How to measure it
3.            Continual improvement 

Here is your chance to discuss issues facing you and your business with your peers. Come armed with questions as well as being ready to share best practices and any advice to those attending.

Jack Fisher
Operations Director, Breakwater IT

Jack Fisher is Operations Director at Breakwater IT, a well-established IT Services & Support provider in the UK. Within his role, Jack is responsible for introducing efficiencies into the company’s processes to deliver increased value for businesses.  With over 15 years’ experience in the IT sector, and 7 years in the MSP space, Jack is a seasoned professional with a fascination for IT and expertise on how to develop a world-class team that helps create a platform to empower their client’s business to grow through the use of technology.

This event is open to CompTIA Solution Provider Members only. Please contact Sameera Deen at for more details.