CompTIA ChannelCon 2016

August 1-3, 2016 - The Diplomat Resort & Spa

ChannelCon Online

If you missed any of the sessions, view them now by clicking on the titles below to access the video on-demand.

If you’re a solution provider, MSP, channel executive/manager, or if you do business with the IT channel, get a taste of ChannelCon at no cost. Two jam-packed days of premier vendor-neutral channel training and education. View the ChannelCon Online agenda below.

If you’re an IT Professional, we’ve got Track4Techs sessions designed specifically with you in mind. Earn CEU credit towards CompTIA certification renewal for A+, Network+, Security+, Cloud+, or Mobility+.

For the seven CEU-approved Track4Tech sessions, you’ll be prompted to enter your name, email, and the case-sensitive passcode “CHANNELCON” before viewing each session. Verified attendees who watch a CEU-approved session in its entirety will receive a confirmation email the following week as documentation to apply the CEU credits manually to your Certification Account.

For assistance with applying your CEU credits:

Other questions regarding ChannelCon Online, email

Channel Track


State of the Industry Keynote

with Todd Thibodeaux, President & CEO, CompTIA

Pre-Sales: Balancing Cost-of Acquisition with Customer Needs
How can channel partners balance their pre-sales investment of time and resources without hyper-inflating their cost-of-sales on one end, or alienating their prospect on the other end? Hear from a panel of end users and channel partners to gain insights into how your channel company can maximize your odds of success while still controlling costs.

Tomorrowland: Meet the New IT
This panel discussion will connect the old IT to the new IT, looking at the fundamental pieces of the IT function and the way that emerging trends such as UX, VR, and AI fit into future strategies.
CEU-approved for A+, Mobility+, and Cloud+ recertification.

Entreprenuers Keynote: Creating Habit-Forming Products

Why do some products capture widespread attention while others flop? What makes us engage with certain products out of sheer habit? Is there a pattern underlying how technologies hook us? Nir Eyal answers these questions (and many more) by explaining the Hook Model—a four-step process embedded into the products of many successful companies to subtly encourage customer behavior.

Building Your Workforce Through Talent Development
From engaging interns to “return” workers, hear how tech employers are developing their own talent pools. Learn how to work with local schools, government and other organizations to skill up your tech workforce, no matter how small or large a business you have. Hear about best practices for developing successful internship and apprenticeship programs.

Helpdesk 2.0: Modern Mobile Device Repair
iFixit takes you on a tour inside the latest electronics. See what's inside the newest phones and tables and how to fix them. iFixit's world-renowned engineers will discuss the tradeoffs and decisions made by the product designers, and the challenges repair operations face.
CEU-approved for A+ and Mobility+ recertification.

Channel Chiefs Power Panel
In this executive panel, hear industry Channel Chiefs weigh in on the changing dynamics of the IT channel landscape and discuss what it takes to break boundaries and be more successful.

Rise of the Robots
Learn about several examples of advances in machine learning and robotics.
CEU-approved for Mobility+ recertification.

Great Eggspectations 2.0

Will our panel of experts pick augmented reality? Artificial Intelligence? Software-defined networking? Or maybe something more practical such as a waterproof smartphone with an all-day battery or a business trend such as software-as-a-service (SaaS)? Hear our “eggsperts” advocate their ideas and debate the others put forth.

Entrepreneurs Keynote: Building a B2B
(basement to billions) Company
with Austin McChord, Founder & CEO, Datto Inc.
Learn how Austin injects a non-traditional company culture into a traditional business and is leading his company to the forefront in the process.

The Five-Step Exit Plan
During this panel, hear solution providers describe their real-world experiences buying and selling businesses, or transitioning the business to a new generation of owners.

Protecting the Keys to Your Customers’ Digital Doors
Discuss the importance of passwords, best password practices for endpoint and network protection, including multi-factor authentication, and how to leverage password protection to start the security conversation with your customers.
CEU-approved for A+, Network+, Security+, Mobility+, and Cloud+ recertification.

From Farm to Fridge: A Florida Perspective on IoT
This panel focuses on the IoT landscape from a Florida perspective, touching upon technology and policy considerations. Starting with the produce farms, traveling across the state’s highways and ending at the grocery store or citizen’s fridge, we'll trace the lifecycle of Florida based produce“From Farm to Fridge.” Gain insights on how these IoT implementations may be applied to other markets with your customer base.

Today's Linux: Tips, Tricks, and Traps for Practical Linux Implementation
Take a hands-on look into today’s myriad implementations of Linux. If you’re interested in learning more about how Linux is used today (as opposed to 20, 10, or 5 years ago), this presentation is for you.
CEU-approved for A+, Security+, Mobility+, and Cloud+ recertification.

ChannelCon Online Exclusive Programming

Customer Experience: The Competitive Advantage from Loyal Customers
Learn about principles for becoming a customer-centric company. Hear how to create a compelling customer experience that will differentiate you from competitors.

Basic Malware Analysis Workshop
Utilizing real life examples from two criminal investigations, participants will understand several strategies to dodge “common” or “uncommon” attacks on their networks. If you interested in understanding the threat at a granular level this Track4Techs is totally for you.CEU-approved for A+, Network+, Mobility+, Security+, and Cloud+ recertification.

Think You're an MSP? Think Again!
Hear about five functional best practice areas you should evaluate to ensure your MSP is operating to its fullest potential: business generation, delivery and operations, customer relations, business management, and business direction.

Enterprise Mobile Development
Learn about disruptive tools that increase reusability, allow for faster development cycles, and allow you to more quickly respond to market changes, competitor features, customer demands and business needs. Hear tips that you can use to increase mobile customer experience, customer satisfaction, and customer loyalty while designing an architecture that is safe, maintainable, and cost-efficient. CEU-approved for Mobility+ and Cloud+ recertification.

ChannelCon Online Exclusive Interviews
John Tippett, Vice President and General Manager, Aisle 8
Nick Heddy, Vice President of Sales, Pax 8
Cassandra Anderson, Vice President of Channel Sales and Marketing, Crexendo
Zac Karson, President and CEO, Vault America
Tish Williams, Vice President of Channel Sales, KnowBe4