Carolyn April

Senior Director, Industry Analysis

Carolyn April, director of industry analysis for CompTIA, joined the organization in April 2010 as director of industry analysis after serving as editor for Channel Insider, a publication focused on news, information and resources for IT resellers and system integrators. Prior to that, April was a principal analyst for the Institute for the Partner Education & Development (IPED) and served as executive editor of VARBusiness, an award-winning IT channel print and online publication, and Redmond Magazine, which covers Microsoft technologies and the Microsoft user ecosystem. She also worked in editorial positions for InfoWorld and for daily and weekly newspapers in Massachusetts.

Check out Carolyn's recent Q&A on Channel Partners Online: Help Coming to Partners Struggling with Implementing CX Strategies

Jay Boisseau

President & Co-Founder
Austin CityUP

Jay Boisseau is the president and founder of Austin CityUP, the Austin smart city consortium of private and public sector entities including companies, government agencies and departments, public service providers, academic departments, community groups, non-profit organizations, and individuals. Austin CityUP members develop projects that apply technologies and analytics to improve transportation, safety, environmental quality, energy utilization, water utilization, health, education, housing, and more. Boisseau is also the Chief Executive Officer and co-founder of Vizias, a technology consulting firm. Boisseau serves as the Chief HPC Technology Strategist for Dell EMC, where he helps shape the high performance computing vision, strategy, and plans. 

Previously, Boisseau was director of Texas Advanced Computing Center (TACC) at The University of Texas at Austin. Founded in 2001 by Boisseau, TACC became one of the top advanced computing centers in the world under his leadership. He expanded the computational resources to provide world-class capabilities, culminating in two of the largest NSF awards in UT Austin history: Stampede, deployed in January 2013, valued at over $50 million, and 20 times more powerful than TACC's previous flagship system, Ranger, the largest NSF award in UT Austin’s history at $59 million in 2007. 

Rochelle Coleman

Director, Partner Strategy & Marketing
Concerto Cloud Services

Rochelle’s 20 year career in Sales, Marketing and Operations across IT software, solutions and services – has placed her at the center of strategic partner recruitment, enablement and engagement acceleration. 

As Director of Partner Strategy and Marketing, Rochelle is responsible leading both the Partner development and Marketing team for the Concerto organization. 

Rochelle most recently served as Director of Partner and Channel Strategy for the Managed IT Services and Cloud arm for TELUS – one of Canada’s largest national telco’s.  

With 12 years at Microsoft, Rochelle had the opportunity to work in several key roles – across product management, channel sales and management.  As Senior Director of the Windows Client business for Canada, Rochelle and her team were responsible for driving the growth of the Windows business across Canada.  Prior to this role, Rochelle was the Director of Operations for Microsoft’s US East Region small and midmarket organization, managing the financial and business operations as well as Chief of Staff for the Regional Vice President.   

Ms. Coleman holds an Honours B.A. in Political Science from McMaster University, and an MBA from Schulich School of Business, York University.  She is a board member with the Women In Leadership Foundation in Canada.

Len DiCostanzo

Senior Vice President, Channel Development

A mainstay of the channel community, Len dependably provides thought leadership and innovative business guidance to Autotask's partner and customer communities, fueled by three decades plus in the IT channel. As Senior Vice President, Channel Development for Autotask, Len is responsible for building out Autotask's Partner Programs across a growing cloud solution portfolio. This includes defining program elements including the Partner Playbook and Partner Toolkit, internal sales training, partner enablement as well as the overall partner journey.  The number one goal of the programs is to help partners ramp up quickly, reduce cost and increase profitability and generate recurring revenue from Autotask’s growing cloud solution set including Autotask PSA, Autotask Endpoint Management (AEM), Autotask Workplace (AWP) and Autotask Endpoint Backup (AEB).

Len joined Autotask in 2008, and has held several channel development and sales roles since. Before Autotask, Len was founder and CEO of a business technology solution provider. His firm was one of the first to develop a managed services practice, generating recurring revenue by delivering automated, scheduled and consistent IT services to clients in support of business operations.

He currently sits on the CompTIA new Business Applications Advisory Council.

Len graduated from Brown University with a B.S. in Computer Science. 


T.C. Doyle

Sr Content Director
Penton Technology Group

T.C. Doyle is a writer, editor and video storyteller who has covered the IT industry for more than two decades for media companies and one of the industry’s largest technology vendors. As Senior Content Director for Penton Channel, he oversees the editorial direction of The VAR Guy, MSPmentor, Talkin’Cloud and the WHIR. Previously, he held senior editorial positions at several media companies and is the former Editor@Large at Cisco, where he collaborated on “Doing Both,” a thought-leadership book that made the bestseller lists of both The New York Times and Amazon.com. A frequent speaker at IT industry events and trade shows, Mr. Doyle is the author of more than 1,000 technology news articles, columns, features and profiles. He resides in Park City, Utah.

Charles Eaton

EVP, Social Innovation, CompTIA and CEO, Creating IT Futures

Mr. Eaton joined the Foundation in June 2010, bringing 17 years of non-profit management experience. Most recently, he led fundraising, business development and marketing for the Association for Professionals in Infection Control and Epidemiology. Previously, he was vice president of member relations for the Consumer Electronics Association, which organizes the largest tradeshow in North America, the International Consumer Electronics Show. He graduated from Duke University.

Matthew Hahn

Vice President of Technology - Network Services
SWK Technologies, Inc.

I have been in the IT industry for over 25 years. I currently sit on several industry advisory boards. I also am an active speaker on various panels throughout the NYC Metro area. I strive to stay on the cutting edge and leverage today’s technology to make the lives of our clients as well as our staff easier.  Today’s technology is more than just setting up a server and going.  It requires strategic planning making sure today’s technology is in alignment with technology. I take the time to best understand our clients’ needs and match them up with the appropriate technology for their immediate needs as well as considering the future requirements.


Jim Hamilton

Vice President, Member Communities

As Vice President, Member Communities, Jim Hamilton is responsible for leading CompTIA’s communities management team. In this role, Jim works with industry leaders to develop productive member communities that work collaboratively to address the common issues facing IT today.

Prior to CompTIA, Jim was the Executive Director for MSP Partners. In this role, Jim worked with Solution Providers, vendors and industry thought leaders to deliver award winning Managed Services education to the channel. Under Jim’s leadership, MSP Partners grew to over 5,000 Solution Provider members and more than 40 vendor partners in its first three years before being acquired by CompTIA.

In previous positions, Jim led the Sales Operations team for Symbium Corporation, built IT environments in technology startups Ceyba and Cambrian Systems, and managed large established IT environments at Nortel Networks and Newbridge Networks.

Nancy Hammervik

Executive Vice President, Industry Relations

As executive president, industry relations, for CompTIA, Nancy Hammervik is responsible for elevating the association's public profile among its membership and across the IT industry. She is the principal liaison between members and the association; helps shape CompTIA member programs and association initiatives for the IT industry; and acts as an advocate on behalf of members and the broader industry. Hammervik is a graduate of the University of Delaware, where she received a bachelor's degree in business and marketing. She resides on Long Island, in Bethpage, NY.

Erik Hromadka

CEO and Board Chairman
Global Water Technologies

Erik Hromadka serves as CEO of Global Water Technologies. Hromadka, 50, has been a shareholder of Global Water Technologies since 2002. He joined the board and became CEO in 2009, was named chairman in 2010 and transitioned the company from its post-bankruptcy efforts. Hromadka has refocused the company with an emphasis on new "smart water" technologies to improve efficiency in distribution systems with sensors and software.

Prior to joining the company, Hromadka worked with a wide range of entrepreneurs, providing business development and strategic communications. A 1988 graduate of Valparaiso University, Hromadka has a background in journalism and covered business, technology and law for numerous publications.

Ellen Hwang

Program Manager for Innovation Management
Office of Innovation & Technology City of Philadelphia

Ellen Hwang currently work for the City of Philadelphia’s Innovation Management unit within the Office of Innovation and Technology.  She is responsible for driving and building programs that spur municipal innovation to increase government capacity, equity, and efficiency.  She manages the City’s Innovation Fund—a seed funding program that supports the piloting and testing of new ideas within government—procurement reform-related projects, and the City’s digital inclusion programs.  Most recently, she has taken on the role of serving as the ambassador and lead project manager for the Philadelphia’s Smart City Initiative. 

Prior to working for the City, Ellen spent four years working in the local nonprofit sector supporting community development organizations through program development, community organizing, and fundraising.  She received her Bachelor of Arts degree in English and Master of Science degree in City and Regional Planning from Temple University.  She served on the Board of Directors for the Pennsylvania Chapter of American Planning Association and continues to stay involved in the local Emerging Professional’s Committee.  She is also a graduate of Philadelphia University’s Academy for Municipal Innovation which teaches municipal employees how to leverage innovative tools, techniques, and methodologies to solve municipal challenges. 

Jared Linder

Chief Information Officer
Indiana Family and Social Services Administration

Mr. Linder is the Chief Information Officer for the State of Indiana Family and Social Services Administration. He has previously served the state as the Chief Technology Officer and Medicaid HIT Coordinator, and has led efforts for MMIS system replacement, enterprise architecture, MITA, systems and data interoperability, and the EHR incentive program. Jared serves as Indiana's state representative for American Public Human Services Association (APHSA) IT Solutions Management for Human Services (ISM). He also serves on the governance committee for the Indiana Network of Knowledge (INK) and previously served on the Board of Directors for Indiana Health Information Technology, Inc. (IHIT).  Jared is also in his tenth year as an Adjunct Professor at Ball State University’s Center for Information and Communications Sciences.

David Logsdon

US-Brazil Defense Industry Dialogue Space Working Group Chair
CompTIA Space Enterprise Council

US-Brazil Defense Industry Dialogue Space Working Group Chair at CompTIA Space Enterprise Council
Work Experience David Logsdon is the senior director of public advocacy for CompTIA. In this role, he runs the association's New and Emerging Technologies Committee (focused on the policy surrounding social, mobile, big data/data analytics, cloud, the Internet of Things and smart cities). He was also the staff lead for CompTIA's federally focused technology convergence commission, which examined the impact on the public sector when social, mobile, analytics and cloud converge. In addition to his technology focus, Logsdon also runs the CompTIA Space Enterprise Council. Logsdon has contributed numerous thought pieces to leading trade publications, mostly recently "A Day Without Space" in Space News and "Smart Cities, the Internet of Things and the Blue Revolution" in The Hill. He serves on the Advisory Board for the Smart Cities Council and on the Department of Commerce International Trade Advisory Committee on Aerospace.

Marc Monday

Vice President of Global Business Development

Marc Monday leads global business development for the SMB segment for Concur and is based at our HQ in Bellevue, Washington, USA.  In this role Marc owns both partner strategy and global execution for partnerships that drive SMB sales of Concur’s expense, travel, and invoice products.

Prior to joining Concur, Marc spent the last couple of years at VMware building out a number of channel sales programs and partnerships and leading a business of over $400M in annual sales via the partner channel.  In this role Marc led partner sales teams in Palo Alto, Toronto, Tampa, and Costa Rica.

Prior to VMware, Marc spent over a decade at Microsoft in a variety of global sales and business development leadership roles, including:  building the sales motion and GTM for cloud services via telecommunications companies for Office365 globally; leading an $850M sales team in the US; building worldwide partner programs and competencies within the Microsoft Partner Network; and creating a new embedded business from $0-$100M in the Americas region.  Before joining Microsoft, Marc worked in international business development (emerging markets) for the world’s largest private-label OTC pharmaceutical company, the Perrigo Company. 

Marc was in the inaugural graduating class of the Microsoft Marketing Academy – a partnership between the Office of the CMO, Kellogg School of Business, and Duke Corporate Education.  He also has earned an MBA in Marketing from Aquinas, and MA in International Relations from WMU, and a BA from Hope College.

Nate Olsen

Managing Director of Business Development

Nate Olsen is the Managing Director of Business Development at Insperity. With nearly twenty years of experience in the Professional Employer Organization (PEO) industry, Nate provides leadership, guidance and alignment of Insperity’ s business development functions resulting in significant incremental growth and long-term value.

Previously, Nate created, built and lead Insperity’s channel program initiative, to include the IT/MSP Channel.  His team helped Insperity add more than $200 million in annual recurring revenue at one-third the average cost of acquisition in the first few years through strategic alliances and select channel partners across the country. Additionally, areas of focus include but are not limited to: Capital Markets andSales Development (lead generation).

Nate earned a bachelor’s degree in Business Administration from California Lutheran University in Thousand Oaks and a Master of Business Administration from Pepperdine University in California.

Insperity (NYSE: NSP), a trusted advisor to America’s best businesses for more than 30 years, provides an array of human resources and business solutions designed to help improve business performance. Serving more than 100,000 businesses with over 2 million employees, Insperity offers the most comprehensive Workforce Optimization solution in the marketplace that delivers administrative relief, better benefits, reduced liabilities and a systematic way to improve productivity.

Insperity became a CompTIA premier member in January, 2016.

Tommy Wald

Chief Executive Officer
Xcellerate, LLC

Tommy is CEO of Xcellerate LLC, a business accelerator for MSPs and IT service providers.  Tommy’s background includes being a founder and CEO of a regional IT managed services and cloud provider.  During this tenure he gained a significant experience relevant to evolving business models, M&A, performance optimization, staffing and sales performance.

Well known and highly regarded in the North American IT community, Tommy Wald is a pioneer in the development of the modern IT managed services provider (MSP).  Tommy started and developed his own MSP in Austin to become largest MSP in Texas at the time, which eventually sold to a large national MSP. 

He then continued to consult with MSP business owners, technology vendors and distributors and assisted them in their efforts of MSP.  During this time Tommy also established himself in the angel investor community and is a mentor to business startups.  He is an experienced thought leader in the IT and MSP communities and sits on the Cloud Executive Committee for CompTIA.

Tom Wujec


Tom Wujec is celebrated for his talks on innovation: why it matters, why it is a vital engine of economic growth (especially today), and how to foster it within any organization—from plucky startups to billion-dollar legacy companies. Tom works closely with Fortune 100s to create innovation practices at all stages, from strategic planning to design and implementation. Now, Tom brings his vision of disruptive innovation to AMM, demonstrating how the entire process of imagining, iterating, constructing, manufacturing, distributing, and selling products has changed—unprecendentedly. He’s also been a leading advocate of making work visible within a company, of transforming ideas into images that enhance clarity and engagement, leading to intelligent and successful new products, services, and processes.

As Chief Disruptor at Autodesk—the Oscar-winning industry leader in 3D computer animation technology, and one of the world’s largest software companies—Tom has worked with a diverse range of clients, from the largest automotive and consumer product manufacturers to the visual effects and gaming companies. He has brought several award-winning products to market, and has published a number of influential books, including Return on ImaginationFive Star Mind, and Pumping Ions—works which have been translated into over a dozen languages. Wujec’s newest book, Imagine Design Create, was released at TED 2011 to rave reviews. 

Fred Wulczyn

Senior Research Fellow
Chapin Hall

Fred Wulczyn is a Senior Research Fellow at Chapin Hall. He is the 2011 recipient of the James E. Flynn Prize for Research and has been recipient of the National Association of Public Child Welfare Administrators’ (NAPCWA) Peter Forsythe Award for leadership in public child welfare. In 2014, he was elected to the American Academy of Social Work and Social Welfare. He is lead author of Beyond Common Sense: Child Welfare, Child Well-Being, and the Evidence for Policy Reform (Aldine, 2005) and coeditor of Child Protection: Using Research to Improve Policy and Practice (Brookings 2007). 

Dr. Wulczyn is director of the Center for State Foster Care and Adoption Data, a collaboration of Chapin Hall, the American Public Human Services Association, and other research partners. An expert in the analysis of administrative data, he was an architect of Chapin Hall’s Multistate Foster Care Data Archive and constructed the original integrated longitudinal database on children’s services in Illinois, now in use for more than 25 years. The databases he has developed give state administrators capacity to analyze key child welfare outcomes, compare outcomes across agencies and jurisdictions, project future service patterns, test the impact of policy and service innovations, and monitor progress.

Dr. Wulczyn also designed two major social experiments: the Child Assistance Program and the HomeRebuilders project. The Child Assistance Program was awarded the Innovations in Government Award from Harvard University and the Ford Foundation. Also in the realm of public policy, he developed the nation’s first proposal to change the federal law limiting the ability of states to design innovative child welfare programs, which then led to the development of the Title IV-E waiver programs used by states to undertake system reform in child welfare programs. He continues to lead the field in developing alternative approaches to financing child welfare programs. 

Dr. Wulczyn received a Ph.D. from the School of Social Service Administration at the University of Chicago. A graduate of Juniata College, he was awarded the distinguished Alumni Award for his contributions on behalf of children and families. He earned a M.S.W. from Marywood University, which honored him with its distinguished Alumni Award.