Welcome! These resources are designed to equip our partners with the tools, knowledge, and support necessary to fully utilize all platform features. Here, you'll discover comprehensive training materials, best practices, and expert guidance to empower your learners to excel with CompTIA training solutions.
Onboarding training webinars
The CompTIA Onboarding Training Webinars are for new admins and instructors using CertMaster or TestOut Pro courseware or those wanting a refresher introductory training session on the features and resources available in the learning platforms. Each webinar will provide an overview of topics such as account management, reporting, assessments, and teaching resources.
View upcoming Onboarding Training Webinars HERE.
Recent Onboarding Training Webinars available on-demand:
- Onboarding Training Webinar for CertMaster
For Admins and Instructors using CertMaster 2024 and TestOut Pro courseware
Register to view on demand - Onboarding Training Webinar for CompTIA Learning Center
For Admins and Instructors using CertMaster 2023 and older courseware
Register to view on demand
Office Hours
Join CompTIA’s Customer Success team in live Office Hours and get expert assistance on classroom management and reporting, or any other learning platform topics or questions.
Join us on Tuesdays, 9:00 AM or 4:30 PM CT
Training Resources for platform.comptia.org (using CertMaster 2024 and TestOut Pro courseware)
Help Center Articles for CertMaster platform
Clickable Demos:
Training Resources for learn.comptia.org (using CertMaster 2023 and older courseware)
Help Center Articles for CompTIA Learning Center, Product Features, How-to Videos, and FAQs for Users and Instructors
Clickable Demos:
Training Resources for CertMaster Practice
Help Center Articles for CertMaster Practice
Clickable Demo: