Certification Partner Track

Tuesday | Wednesday

Tuesday, 17 October

08.30 - 09.30 Conference Breakfast

09.30 - 10.30 Update on Worldwide Tech Trends and How CompTIA Standards Help Meet Today's Challenges

CompTIA offerings are driven by the industry. Hear John McGlinchey and James Stanger discuss the trends we've noted in our conversations with industry leaders and subject matter experts over the past year. In addition to identifying key tech trends, we'll discuss critical skills employees need to get and keep today's best IT jobs. Learn more about the new offerings we're planning in our CompTIA product family. We'll discuss updates to existing programmes, give an update on our new CPT+ certification, and discuss our emphasis on pathway-based learning, including the infrastructure, advanced infrastructure, and cybersecurity pathways.


10.45 - 11.15

Academy Partner

Learning Partner

Programme Updates (Academic)

There’s a lot going on at CompTIA in 2017/ 2018. The Academic team will present updates on new certifications, retirement dates, purchasing methods, and other product and programme news during this session.


  • Jane Dickinson, Senior Manager, Skills Certification, Western Europe, CompTIA
  • Alison Pearce, Senior Manager, Skills Certification Western Europe, CompTIA
Programme Updates (Commercial)

There’s a lot going on at CompTIA in 2017 / 2018. The Commercial team will present updates on new certifications, retirement dates, purchasing methods, and other product and programme news during this session.


  • Luke Barton,  Manager, Skills Certification, CompTIA
  • Marie Cronin, Senior Manager, Skills Certification, CompTIA

11.15 - 12.00

Academy Partner

Learning Partner

Engaging with Industry to Enhance Learner Employability and Success

Degree programmes, Tech Levels, Apprenticeships

Employer involvement and engagement is now a key component of almost every post-16 education programme and will be a mandatory feature of the new T-levels currently in development.

So, what does ‘great’ look like and how could your organisation partner for better success?

Hear from employers, who will share their experiences of working successfully with academia to reach and support  the workforce of the future. Also, learn from colleges and universities who have evolved relationships with industry to create outstanding outcomes for the learner, the employer and their own organisations.

If you’re looking to enhance your engagement with employers, this lightning talk session is for you!


  • Caroline Evans, Director of Programmes - Apprenticeships & Corporate, BPP University
  • Steven Pretlove, Technical Director, CCS IT Solutions
  • Kapilan Radhakrishnan, Senior Lecturer, School of Applied Computing, University of Wales Trinity Saint David
  • Ian Vickers, Managing Director, Managed Enterprise Technologies
Everything About Tech that You Were Afraid to Ask

In the last 5 years, we have had an explosion of technology. The consumerisation of IT enabled by mobile and ubiquitous computing, powered by cloud services has given rise to a plethora of technologies. If you’re baffled about IoT, cryptocurrency (such as Bitcoin), cyber (security), machine learning (artificial intelligence) or anything else that is your mind, then this session is for you. Join Dr. James Stanger and a panel of technologists who will each present a lightning talk on key topics followed by a no-holds barred Q&A session.


12.00 - 13.00 Conference Lunch

13.00 - 13.45 State of the IT Workforce

The IT workforce is constantly changing and developing. During this panel, hear from top IT employers on their recruitment experiences. Are there enough skilled individuals to fill open postings or are employers unsure of the skills needed?


Moderator: Graham Hunter, Vice President, Skills Certification, Europe & Middle East, CompTIA

13.45 - 14.45 Keynote: Blockchain - A Pragmatic Approach for Your Business

Contracts, transactions, and the records of them have not kept up with the economy’s digital transformation. Tthe way we regulate and maintain administrative control has to change in our digital world. Blockchain, the technology at the heart of bitcoin and other virtual currencies, may be the solution to this problem. 

Join us for a technology overview about blockchain, and hear predictions on its evolution and adoption. What is the current landscape, who are the major players, and how may it be applied to your business?


14.45 - 15.15 The Evolving Skills of a Helpdesk Professional

IoT, mobile devices, and the cloud have combined to create a constantly-shifting environment that requires an increasingly diverse skill set. What does that skill set look like?

Join CompTIA’s Dr. James Stanger as he discusses how today’s support professional has become a true “knowledge worker” and how we can make sure that up and coming talent is fully prepared.

More than ever before, a successful support worker is not just someone who has the technical knowledge, but must supplement that with strong communication skills as well.


15.30 - 16.15

Academy Partner

Learning Partner

Setting Your Students Up For Success - Embedding CompTIA Certifications within Programmes of Study

Hear hints and tips from a variety of Educators as they share their students’ success with CompTIA Certifications. Use these simple ideas to embed content and extend your student achievements.


Red Team vs. Blue Team: An Overview

Cybersecurity resilience is critical for organisations of all shapes and sizes. This is achieved through "Red Team" (penetration testing) vs "Blue Team" (defence) activities. In this session, you will learn about typical steps to take, as well as critical insights from practitioners in the field.


  • Andrew Bassi, PFI Principal Forensic Consultant, Intaforensics
  • Damian Walton, Director of Professional Services, Intaforensics

16.15 - 17.15 Sales and Marketing Masterclass - Lightning Talks

So sales and marketing might not be your "thing." But as those positioned on the front line, we need to make sure we know all there is to know about positioning / selling CompTIA solutions to customers.

Join sales and marketing superstars as they share with you their closely guarded secrets.


  • Patrick Aylmer, Managing Director, The Learning People
    • Selling CompTIA Certifications via the Phone
  • Daniel Disney, Head of IT Service Line/Sales, The Training Room
    • How to use Social Media to Sell CompTIA & How to Socially Sell CompTIA
  • Ben Drain, Head of Apprenticeships, The Knowledge Academy
    • Selling and Marketing Apprenticeships
  • John McGlinchey, EVP Global Certifications, CompTIA
    • Aligning Your Sales Strategy

17.30 - 18.30 CompTIA Partner Awards VIP Reception

18.30 - 20.30 CompTIA EMEA Conference Dinner

Wednesday, 18 October

08.00 - 09.00 Conference Breakfast & Networking in the Exhibition Hall

Enjoy breakfast and learn about new products and services from leading technology vendors and distributors.

09.00 - 10.30 State of the Industry and Keynote

Join CompTIA president and CEO Todd Thibodeaux as he shares insights on happenings in the industry and how it may impact the IT channel and certifciation training partners.

Next, you'll hear the morning keynote on "Driving Change Through Leadership" to help prepare you to lead in constantly evolving, sometimes turbulent times.

10.30 - 10.45 Networking in the Exhibition Hall

11.15 - 11.45 Keynote: National Cyber Security Centre

Join us to hear insights from a senior leader at the National Cyber Security Centre. The NCSC was set up to help protect the UK's critical services from cyber attacks, managing major incidents and improve the underlying security of the UK Internet through technological improvement and advice to citizens and organisations. Their vision is to help make the UK the safest place to live and do business online.

11.45 - 13.15 Conference Lunch & Networking in the Exhibition Hall

Join us for lunch and learn about new products and services from leading technology vendors and distributors.

13.15 - 14.15
An International Perspective on Skills Development

This engaging panel will provide insight and reflection on the current landscape of professional certifications and training. Hear the experiences of international representatives on how to keep skill level up and build a stronger IT workforce.


Moderator: Graham Hunter, Vice President, Skills Certification, Europe & Middle East, CompTIA

Building Today's Security Professional with Security+

Certification Showcase for Instructors

The industry continues to shift its approach to security. Social engineering, the Advanced Persistent Threat (APT), and the continuing threat of Distributed Denial of Service Attacks all continue to change how today's security operations centres and incident response teams function. Today's workers require a deeper understanding of network resilience, analytics, and risk management. In this session, learn about how the Security+ 501 exam continues CompTIA's tradition of morphing our certifications to match and anticipate changing expectations of the IT industry and constantly-shifting tactics of attackers across the globe.


14.15 - 15.15
Certification Partner Unconference

Back by popular demand! Take your opportunity to sit in and have your say on these hot topics:

  • Gemma Gathercole, Head of Funding and Assessment, Lsect Ltd.
    • Funding Opportunities
  • Ian Seward, General Mananger, SFIA Foundation
    • SFIA and ECF Frameworks - What, Why and the Future
  • Ryan Blankenship, Vice President of Content and Learning, CompTIA
    • Using CompTIA Learning Products - Certmaster/Cybersecure
Delivering the Digital Apprenticeship Standards

If you’re already delivering the Apprenticeship Standards or are just about to take the plunge, then this session is for you. John Pritchard from BCS will share key points you need to know, and give you insights on recent and upcoming changes. Stuart O’Rourke from Estio will share best practices on implementing Digital Industries’ apprenticeships (including the Cybersecurity Standards), and how you can deliver an outstanding experience.


The Security Analyst Job Role and CSA+: What do they have in common?

Certification Showcase for Instructors

It has been known for some time that traditional, signature-based solutions are mere "table stakes" when it comes to cybersecurity. Join us to learn more about CompTIA’s latest certification, CSA+. It focuses on the analytics and threat identification skills needed for today’s fastest growing job roles. We will discuss the responsibilities of the Computer Security Incident Response Team (CSIRT), the Security Operations Centre (SOC), and how the security analyst fits in.


  • Carl Jones, Apprenticeship Consultant, Tacit Training Ltd.

15.15 - 16.00 Networking in the Exhibition Hall

16.00 - 17.00 Closing Keynote: Smart Failure for a Fast-Changing World

Our environment changes faster than we can learn about it, Eddie Obeng says, "How do we keep up?"

What will business look like in 5 years? (Er, what does it look like now?) Eddie Obeng helps executives keep up with a business and social environment that’s changing faster than we can know. Through Pentacle, his online business school, Obeng teaches a theory of management that focuses on adaptation to change. Called “New World Management,” it’s all about forming and re-forming workgroups, constantly re-evaluating metrics, and being open to all kinds of learning, from hands-on group exercises to a virtual lecture hall/meeting rooms.

17.00 - 17.30 EMEA Conference Closing Reception
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