FALL 2017 | CompTIAWorld 95 Last Word By Daniel Margolis The 2017 class of ChannelChangers is being recognized at ChannelCon2017 in Austin, Texas, and you can get to know our three award-winners – Heather Ptak, community manager at ConnectWise; Melissa Lyons, global channel programs manager at Sophos; and Brandon Garcin, senior content strategist at Continuum Managed Services – in depth here! CompTIA’s ChannelChanger award recognizes future leaders in the information technology (IT) industry. These are young professionals who are making their mark within a CompTIA member company, have shown success or originality as an entrepreneur or have made an industry impact in some other demonstrable way. Award-winners must be 23 to 29 years old, employed by a CompTIA member company and have worked in the IT industry for at least two years. Going the Distance Ptak is a marathon runner, world traveler and the ConnectWise events manager. Since 2013, she has been an ambassador for the ConnectWise community domestically and internationally. Her passion is creating a community where tech lovers collaborate, grow and seek solutions that ignite success. She is driven to make an impact in the channel by fostering a culture of strong community ties that build a better industry for everyone. Ptak is also the inspiration behind the ConnectWise Foundation, where she inspires the company as a whole to help transform businesses and communities through philanthropic initiatives. We asked Ptak how it feels to be named a ChannelChanger by CompTIA. I am extremely grateful and excited,” she said. “I was shocked when I heard the news. Being one of three [recipients of] this award is such a rewarding experience and I’m so grateful for the opportunity to represent the channel as a young professional who is making my mark within the industry.” Since she is now recognized as a ChannelChanger, we were interested to learn what Ptak feels the future of the channel will be; where the channel and IT overall are headed. “IT is always changing,” she said. “Our industry and the channel will have to adapt to that. I’m a strong believer in the millennial CompTIA ChannelChangers: Meet the New Class Heather Ptak, ConnectWise