Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 31 Page 32 Page 33 Page 34 Page 35 Page 36 Page 37 Page 38 Page 39 Page 40 Page 41 Page 42 Page 43 Page 44 Page 45 Page 46 Page 47 Page 48 Page 49 Page 50 Page 51 Page 52 Page 53 Page 54 Page 55 Page 56 Page 57 Page 58 Page 59 Page 60 Page 61 Page 62 Page 63 Page 64 Page 65 Page 66 Page 67 Page 68 Page 69 Page 70 Page 71 Page 72 Page 73 Page 74 Page 75 Page 76 Page 77 Page 78 Page 79 Page 80SPRING 2017 | CompTIAWorld 51 Q & A The Power of Prediction spur as much action as you would expect. There will be additional headline-making security incidents in the years ahead as public and private sector organizations work to implement more strategic and proactive approaches with security safeguards and workforce training. C: The final area to focus on is the workforce. There has been much debate over the role that technology and automation will play in creating or eliminating jobs. What are some of the variables that will define this situation? TH: Arguably, this is the defining question of our time. If the historical pattern holds, new jobs will be created to offset those displaced through automation. What is different about the current situation, however, is the sheer scope of occupations that have work elements that could potentially be automated. Automating technologies such as robotics in manufacturing or AI in pattern recognition have proven adept for repetitive tasks. There is still a lot that needs to happen for automating technologies to function in the non-repetitive realm, such as interacting with customers, so that is one notable variable that will determine how this trend unfolds. Another is economics. There are still many unknowns in the cost of deploying, managing and maintaining automating technologies. It may turn out that human labor is actually a much better return on investment. C: CompTIA’s Cyberstates report goes into great detail on the issue of tech employment. What are some of the key findings at a national level? And, what about at a state level? TH: Cyberstates is the most comprehensive guide to the state of tech employment, wages, economic impact, innovation and more. The data confirms the tech sector, and the tech professionals that drive it, continue to be a vitally important contributor to the U.S. economy. With a workforce of nearly seven million, the tech sector is one of the largest employers in the country, exceeding notable industries such as the automotive industry. IT services and software contributed the most to the job gains of the past year, a trend that is expected to carry over into 2017. At a state level, on a percent change basis, Utah, North Carolina, Michigan, Washington, Montana and California experienced the largest tech sector employment gains. On the innovation front, using the patents filed metric, Washington, California, Vermont, Massachusetts, Idaho and Oregon led the way on a per capita basis. For anyone that loves to dig into data, be sure to check out cyberstates.org. C: These two reports are just a small part of CompTIA’s research library. CompTIA puts out 20 to 25 studies a year across a wide variety of topics. What are some of the ways that members can use the research in their business? TH: We absolutely want CompTIA members to get as much value as they can from the research program. Some members are very savvy in using CompTIA research for content marketing and sales enablement. We provide a mechanism to co-brand CompTIA research reports, which can be a great way to introduce vendor- neutral content to customers or prospects in order to tee-up discussion points for a consultative sales call. Relatedly, CompTIA research content can be used to complement press releases, blogs, articles or presentations. We encourage members to think of CompTIA content as something they can take and make their own. C: Last question: As someone who keeps an eye on all things technology, what is your current go-to gadget? TH: At the moment, I’m probably most intrigued with AR. Despite the fizzling of Pokemon Go, it did provide a glimpse of the possibilities of blending the digital and the physical world. Over the holidays I had fun playing with a Lifeprint micro printer. It’s retro in the sense that it prints photos similar to an old Instamatic camera, but what makes it different is the augmented reality function. When placing your phone over the printed still, it comes to life with full motion video – pretty slick. “After 20 years of following the tech sector, one lesson I’m routinely reminded of is the pitfalls of overgeneralizing. Every seemingly straightforward story inevitably has underlying complexities and nuances. “ Want more information? Contact Membership@CompTIA.org.