Kristen Short Posts

  • Solving for Greater Workplace Diversity, Equity and Inclusion

    Oct 22, 2020, 17:35 PM by Kristen Short
    Companies that succeed in the business of technology are skilled in solving complex infrastructure, software, security and data management challenges. But how do today’s solution providers, vendors and distributors solve the workforce challenge of greater diversity, equity and inclusion (DEI)?
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  • Recession-Proof Your Tech Business in 2021: Customer Experience (CX) Holds the Key

    Oct 20, 2020, 22:45 PM by Kristen Short
    As channel organizations budget for 2021, how will the economic recession influence customer investments in IT services, solutions and products? How can MSPs, solution providers and vendors maintain and grow their customer base? A strong customer experience (CX) holds the key.
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  • Lessons from Lockdown: How to Survive and Thrive in a Pandemic

    Oct 15, 2020, 10:00 AM by Kristen Short
    COVID-19 prompted IT companies to rethink more broadly how they approach customer acquisition, engagement and support, according to IT leaders in a “Surviving and Thriving” panel at CompTIA's 2020 EMEA Member and Partner Conference.
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  • Emerging Tech Applications in a COVID New Normal

    Aug 25, 2020, 14:38 PM by Kristen Short
    In a matter of weeks, the threat of a growing pandemic and looming recession turned what was considered “business as usual” upside down. These conditions accelerated the application of emerging technologies, including AI, blockchain and biometrics.
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