Carolyn April Posts

Focusing on areas that need improvement, not just what you do well, is critical to MSPs’ success in business.

Artificial intelligence, cybersecurity and new go-to-market activities are just three trends MSPs should follow in 2024. Read more from CompTIA’s Carolyn April.

Customers want providers to have real-time insights into cyber threats encompassing ransomware, social engineering, malware releases and other attacks.

AI is a hot topic in the IT channel today. Find out more about the pros and cons of incorporating AI-powered technologies into your business.

M&A activity is a topic that most channel players, large and small, are touched by today and will continue to be in the future.

Profits are up and MSPs are faring well—a glimpse into CompTIA’s 2023 State of the Channel research report.

Data shows that companies in the business of technology are starting to think bigger again, rekindling some strategic initiatives and aspirations that may have been put on the back burner. Find out more about how channel firms are looking to evolve their business models in the coming year.

The cybersecurity landscape is changing leaving the channel with myriad opportunities. CompTIA's research has identified four areas of cybersecurity focus for companies to zero in on: policy, process, people and products.

Small- to medium-sized businesses make up more than 99% of all businesses in the United States, and these companies have been evolving. Learn more about how SMBs are dusting off their offensive playbook and returning to a strategic mindset.

It's impossible to make everyone happy in today's market, however, vendors can smooth out relationships and up the partner experience by focusing on one key area: communications.