Business of Technology Posts

When it comes to building sales compensation plans, or marketing campaigns, or cyber strategies, wouldn’t it be great to ask a genius? Now you can at the CompTIA Communities & Councils Forum.

Artificial intelligence, cybersecurity and new go-to-market activities are just three trends MSPs should follow in 2024. Read more from CompTIA’s Carolyn April.

Cybersecurity and emerging tech were top themes for CompTIA research and resources, but legal and business trends were also popular downloads in 2023.

Hurricane Idalia is a reminder to dust off disaster recovery plans and have conversations with customers to make sure you're prepared to help employees, clients—and your own business—in the event of a real emergency.

Download the CompTIA Community app for your iPhone or Android device to stay connected for the latest news, updates and member networking.

From collaboration to simplification to compensation to information, here’s how to improve your business relationships.

A solution provider’s ability to understand the buyer’s journey—and provide value at each step along the way—is critical to customer success in today’s market. Learn more about the 17 steps a customer takes and the roles that tech vendors, distributors, and solution providers play at each one.

Customer experience is critical to MSP success, but economic concerns and inflation are big challenges, according to new CompTIA research.

Cybersecurity issues, such as data breaches, hacking and phishing, are posing an ever-increasing threat to organizations of all sizes. Read along to learn the top cybersecurity statistics and facts including the top network vulnerabilities, social engineering, penetration testing, compliance and more.

As an industry, we’re moving in the right direction. But we have a long way to go if we want to be viewed the same as other professions like doctors, lawyers, and CPAs. Maybe a simple change can stretch us the extra mile.

Risk assessments provide customers with a good understanding of their cybersecurity gaps and what they need to do—and gives MSPs a great business opportunity.

Customers—like people—don’t like to feel unimportant, especially when it comes to big investments in their company. Learn three ways you can elevate your sales operation to compete in today's evolving marketplace.

No one can say Scott Galloway is short on opinions—or of very loudly sharing said opinions. He shared his thoughts on overhyped and underhyped trends in technology at CompTIA’s ChannelCon conference, letting loose on the health care industry, spiraling costs of education, Web3, and much more.

From supply chain logistics to recurring revenue, find out what three industry thought leaders have to say about the current trends in managed services in 2022.

Selling leading-edge technology is more than just showing off the newest gadgets or ideas—it’s about showing customers what it can do for their business. Here are five ways to market AI, blockchain, drones, IoT and other emerging tech to your customers.