CompTIA Blog

  • Lessons from Nintendo & Breaking from the Managed Services Pack

    by Jim Hamilton  | April 02, 2010
    An often quoted Albert Einstein definition for insanity is “doing the same thing over and over again and expecting different results.” Based on this definition, most of us must be one card short of a full deck.  Our tendency in business is to play it safe and follow the pack; yet, none of us goes into business with the goal of being average.History teaches us that those who break from the pack and discover new ways of doing business reap the rewards. Take the development of the latest generation ...
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  • What Customers Want from their MSP

    by Paul Bittorf  | March 31, 2010
    In many ways I’m a very logical and practical guy. I try to plan my day in a logical and practical order.  It doesn’t always work out that way of course, but that’s OK - life is chaotic. I still try. I like to do things that make sense and that, for the most part, have some intrinsic value. When I was providing IT services to customers, it made a lot of sense (to me at least) to first sit down with my potential customers (sometimes for days) and figure out what they needed before I ever tried to ...
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  • The Anything Interface

    by Todd Thibodeaux  | March 30, 2010
    I have to admit I’m one of the few people who have been a devotee of the tablet PC interface since almost the beginning. I had one of the first Compaq units that was powered by the software-based Transmeta CPU. It was small and light, had a bunch of accessories, was really slow to boot and couldn’t handle more than a few apps at a time. I used a Fujitsu model for a period of time too. It had a larger screen, faster processor and had decent battery life. Then in the middle of a member conference ...
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  • Growth Opportunities in the SMB Market - Part II

    by Rich Rysiewicz  | March 29, 2010
    Many technology businesses grow without ever putting a business plan together.  Even though they know the value of building a business plan they never seem to have the time to put one together. So why go through the trouble of building a business plan? To answer that question, let’s examine the topic of business valuation that I discussed in my last article. The factors used to examine the price someone would be willing to pay for a technology business includes, as expected, an analysis of core ...
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  • Healthcare Changes Create New IT Channel Opportunities

    by Brian Sherman  | March 25, 2010
    The raging debate on healthcare in the United States set the stage for another momentous event this week; a conference call with members of the CompTIA Healthcare IT Community. No matter which side of the discussion you subscribe to, I think it’s safe to say a momentous change in our healthcare system will occur over the next few years - including mass deployment of new technology solutions. With Federal stimulus programs already in place to implement a national electronic health records ( ...
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  • Top 4 Trends in Managed Services for 2010

    by Jim Hamilton  | March 23, 2010
    MSP Partners has just published its 2010 IPED managed services research and education courses and the emerging industry trends are truly compelling! The findings I will be discussing in this article are based on research conducted in December 2009 and January 2010. This extensive survey included thousands of solution providers and resulted in findings to a 97% confidence level. The top four trends identified are:1.    The managed services market mirrored the overall IT market in performance, but ...
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  • Building a Business Model for IT Security

    by Brian Sherman  | March 23, 2010
    I’ve been involved in many discussions on IT security applications over the years, but today’s conference call with the IT Security Special Interest Group truly hit home on the business issues many channel providers face.  Many VARs and MSPs offer security applications to their clients, but could use help developing this expertise and in transitioning from a reactive focus on security to a proactive approach. During the call, Fernando Quintero, VP of Channel Operations for McA ...
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  • March ToddCast: CompTIA’s New Public Policy Focus and Direction

    by Matt Swanston  | March 17, 2010
    CompTIA’s president and CEO, Todd Thibodeaux, shares the vision behind the recent reorganization of CompTIA’s public policy department. Listen here: CompTIA_Public_Policy[podcast]http://www.comptia.org/media/CompTIA_Public_Policy.mp3[/podcast]
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  • RSA Conference Topics Show CompTIA Communities on the Right Path

    by Bob Biddle  | March 17, 2010
    I was at the RSA Conference in San Francisco last week and was amazed to see the seemingly infinite number of vendors in the security space. Of course, all the usual companies were there, like McAfee, Symantec, Microsoft, CA, Cisco, Trend Micro, Kaspersky, Sophos and ESET, with  nonstop demonstrations and, of course, tchotchkes.  You can always use another t-shirt or keychain, right?I had the opportunity to interact with a wide range of folks while walking the show floor, working the booth, atte ...
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  • Managed Services Tools and Templates Blog

    by Paul Bittorf  | March 15, 2010
    I’ve been working with IT services and support executives as part of CompTIA for the past eight years.  In that time I have learned that what most of you want usually comes down to some very basic items. Indeed, some of the best things in life are actually quite simple. Industry collaboration is seldom rocket science (incidentally my brother works at Raytheon with actual rocket scientists and yes, they are geeks…but I digress). Industry collaboration, however, is quite useful because no one want ...
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