Managed Services

  • ChannelTrends: What Are YOUR Clients Expecting from the Cloud?

    by Brian Sherman  | June 17, 2011
    Communication is a key element to business success and, when adding cloud services to your portfolio, there is no exception to the rule. A clear and concise discussion on the pros and cons of any new technology solution (or delivery method, in this case) is essential to setting the proper expectations. Without that conversation, your chances for building a successful cloud practice diminish significantly, leaving it up to your clients to decide if the initial and continued investment is worthwhi ...
    Full Story
  • ChannelTrends: Trends in the IT Workforce, Signs of Good Luck?

    by Brian Sherman  | May 13, 2011
    While today’s the day many people are especially careful to avoid black cats, walking under ladders or spilling salt, for the rest of us, it’s just another Friday. Okay, I admit to being a little superstitious, but I am also a firm believer that we make our own luck in life and our careers. When someone works hard and focuses on accomplishing a goal, their fortunes tend to be positive. Whether that is luck or old fashioned effort is your call. The news this week concerns the fortune of the IT wo ...
    Full Story
  • ChannelTrends: Tapping into Peer Distribution Communities

    by Brian Sherman  | April 15, 2011
    I often wonder if the old spring phrase should be amended to “April tradeshows bring May flowers.” That one word substitution makes the adage quite true, as this month typically signals the kickoff to the IT channel events season. After attending an industry conference, solution providers typically come home charged and ready to make changes in their business, from new technology and service offerings to training and business development programs.Going back to the old phrase, attendance at April ...
    Full Story
  • ChannelTrends: M&A Deals, Tech Stocks Rising & Other Notable News

    by Brian Sherman  | January 21, 2011
    The channel is in a buying mood this week, from MSP business acquisitions to IBM stock, and a new distribution deal that should enhance the procurement process for ShoreTel partners. Is all this activity a sign the economy is back on solid ground, or could this be an indication of industry consolidation and a move to what many consider “safe investments”? You can be the judge, but several of this week’s topics provide fodder for that discussion.   Mergers and Acquisitions Ring in a Strong New Ye ...
    Full Story
  • A Communities Christmas Carol

    by Jim Hamilton  | December 17, 2010
    Charles Dickens’ seasonal classic, “A Christmas Carol”, endures not because it blends so well with our own celebrations, but because of the truth it instills in our souls at this hectic and indulgent time of year. Far from the glitz and excess that has come to characterize the Christmas season, the story focuses on one man’s life journey. As those of you familiar with the story know, while he has material wealth beyond imagination, Ebenezer Scrooge is emotionally impoverished and heading to cert ...
    Full Story
  • What Is a Service?

    by Lisa Fasold  | November 03, 2010
    by Ray Barber, guest blogger from KaseyaServices providers (SPs) traditionally provided clients with a mixture of the break-fix model, point solutions and out-of-the-box products that tied clients down to vendors for extended periods of time, even when those products didn’t necessarily work. But, the days of single-minded inflexible quick IT fixes are fast coming to an end.During the last five years, there has been a dramatic shift in the way people consume IT products and services, and the SP i ...
    Full Story
  • Apple Drives Competition in Channel-Lands

    by Larry Walsh  | October 09, 2010
    Is there no stopping the juggernaut known as Apple? Apparently not the old fashion way through innovation and superior products to market. The continued ascent of Apple is driving numerous lawsuits, alliances and potential mergers. The impact on the Channel-Lands is potentially enormous. Microsoft, Adobe Start DatingThe long wait is nearly over. Next week will bring the launch of Windows Phone 7, Microsoft’s best hope for competing against Apple in the increasingly lucrative mobile handheld mark ...
    Full Story
  • A Preview of the European IT Services Initiatives

    by Elzbieta Godlewska  | September 29, 2010
    Attendees of the next EMEA IT Services and Support Community meeting can expect a packed agenda with a host of critical and industry-advancing topics. On October 20th, as part of the two-day CompTIA EMEA Member Conference, executives from a variety of IT businesses will gather to not only discuss important IT services issues, but to lay the foundation for the tools, programs and other initiatives that will address those concerns for the IT channel.Who attends the EMEA IT Services and Support Com ...
    Full Story
  • Channel-Lands: SMBs, Communications to the Recession Rescue

    by Larry Walsh  | September 24, 2010
    In case you haven’t heard, the recession is over. While many of us are still feeling the pinch of economic contraction, there are several sectors where there’s growth for the channel, in particular with SMB and communications. And that’s the focus of this week’s Channel-Lands: vendors and entire sectors are seeing opportunities in SMB sales, converged communications and cloud computing. Here’s this week’s scoop.SMBs to the Recession RescueChannel-lands can breathe a sigh of relief knowing that e ...
    Full Story
  • Guarantee a Managed Services Win

    by Dan Liutikas  | September 23, 2010
    Just prior to Super Bowl III, Joe Namath famously guaranteed “we’re gonna win the game, I guarantee it,” in response to taunts from a particularly loud Colt’s fan.  Johnny Sample, the Jets defensive captain, reflecting on Joe’s rash promise said “…we all thought we'd win the game. We had studied film on the Colts and we were really confident. But to make a guarantee?” The rest of the story is history; under enormous pressure, Joe Namath delivered on his promise and brought both the AFL and the J ...
    Full Story
First PagePrevious Page
Next PageLast Page
Page: of 15
  • Innovation: What Is It, Really?

    by Lisa Person | Aug 22, 2018
    CompTIA brought expert Peter Zapf of Fog Pilot to ChannelCon to speak on the nature of creativity. Get his four steps to creation and innovation here.
    Full story