Managed Services

  • ChannelTrends: Make 2012 Safe, Secure and Profitable

    by Brian Sherman  | December 22, 2011
    It seems like every couple of years the hot topic in the IT channel changes. Recently, the largest focus has been on the opportunities in cloud computing, with all eyes (and the industry attention) on enabling end-users with these services. There’s good reason for solution providers to adopt and emphasize this thriving technology delivery system: they are in a race for control of their business accounts, offering a portfolio that meets their clients’ needs before direct sales organiz ...
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  • ChannelTrends: Find the Best Opportunities in SMB

    by Brian Sherman  | December 02, 2011
    The technology available today allows even the smallest, emerging solution provider to offer and support a large portfolio of services and products. Managed services and the cloud are just two of the innovations making that possible, each leveraging the Internet to deliver valuable solutions for the business community. Using these delivery models, virtually any solution provider can support a substantial number of clients with almost every type of service, and not just locally.When VARs and MSPs ...
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  • Where Are the Opportunities in Future IT?

    by Seth Robinson  | December 01, 2011
    As the year comes to a close, two of the most popular activities are looking back at what just happened and looking ahead to what we expect for the New Year. Thinking back on the big IT trends from this year, it’s interesting to look forward at how those will continue to grow and what effect they will have on IT departments and solution providers.Three of the largest trends shaping the IT landscape right now are: Cloud, Mobility and Social solutions.Cloud is changing the way IT approaches infras ...
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  • ChannelTrends: Make the Right Move with Consultative Sales

    by Brian Sherman  | November 18, 2011
    Managed services and the cloud are a reality that every solution provider has to deal with, whether offering them as part of their portfolio or competing against them in their markets. There is no way around it; the IT channel business model has shifted. This revelation isn’t news to solution providers, but several recent industry announcements serve to reinforce its premise, including the new cloud approach from CA. As noted in Channel Insider, the company built on physical software is making a ...
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  • What’s Driving Managed Services Adoption

    by Carolyn April  | November 10, 2011
    For many in the IT channel, managed services ushered in the Holy Grail of recurring revenue. The model also helped fulfill growing demand from cash-strapped customers to shift cap-ex IT spending to a more predictable operational expense. CompTIA’s recent study, Trends in Managed Services, finds managed services growth among both end-users (adopting) and channel companies (selling) is expected to continue apace in the next two years. Additionally, planned investments in these services by both con ...
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  • ChannelTrends: Advanced Tips to Improve Your Managed Services Business

    by Brian Sherman  | October 21, 2011
    While the old adage claiming that people use only about 10 percent of their brain has been disputed by a number of neurologists, most of them admit that man still uses just a fraction of its true capacity. Few really tap into the potential intellectual power they have available.You don’t have to be the next Einstein or Da Vinci to see the parallel to managed services tools. A couple of the keynotes from this week’s Tigerpaw User Conference emphasized the need for solution providers to create gre ...
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  • ChannelTrends: Are Solution Providers Ready for Mobility?

    by Brian Sherman  | September 30, 2011
    The week is full of mobility news, from the latest iPhone launch date to the upcoming rollout of Amazon’s new tablet. But why is there so much fascination for solution providers and channel vendors? On the surface, the biggest opportunities seem to be in the sale of the consumer products, getting the latest devices and cool apps in the hands of millions of adoring fans.This basically breaks down into two camps, the Apple enthusiasts and the fans of everything else. That’s not a slam on the compa ...
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  • IT Channel Perspectives: Meet CompTIA Member Scott Barlow

    by Brian Sherman  | September 27, 2011
    CompTIA member Scott Barlow is vice president of sales and product management for Reflexion Networks Inc, a hosted email service vendor headquartered in Woburn, Mass. As a contributor and leader of several CompTIA Communities over the years, he brings a wealth of knowledge and extensive partner program experience to CompTIA's initiatives for advancing the IT industry. Barlow understands the solution provider business model and enthusiastically promotes programs he believes will benefit not only ...
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  • ChannelTrends: Has Margin Been Put Out to Pasture?

    by Brian Sherman  | September 16, 2011
    Just a few short years ago when I was chief editor at a channel publication, almost every conversation included numerous references to the amount of margin a product or service could drive. It didn’t matter if I was interviewing a solution provider, vendor or distributor; that one word typically dominated the conversations. Margin was frequently part of the headline and featured in many manufacturers’ promotional information—it was truly the “buzz” word of the day.Has the transition of the chann ...
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  • Business Continuity Planning: The Top IT Priority for 2011

    by Bob Dirkes  | August 03, 2011
    Lester Keizer offers this perspective to MSPs, “If you don’t have a business continuity/disaster recovery plan you can share with clients, you are doing them a disservice that borders on unethical.”Keizer, CEO of Business Continuity Technologies, led today’s “Business Continuity Planning: The Top IT Priority for 2011” session at Breakaway 2011.  The program was the winner of the Attendee-Voted Breakaway Wildcard Session – and with good reason.  Events during the last decade – such as the Septemb ...
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  • Innovation: What Is It, Really?

    by Lisa Person | Aug 22, 2018
    CompTIA brought expert Peter Zapf of Fog Pilot to ChannelCon to speak on the nature of creativity. Get his four steps to creation and innovation here.
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