Managed Services

  • ChannelTrends: Taking Managed Services to the Next Level

    by Brian Sherman  | January 13, 2012
    Almost all businesses go through periods of stagnation. That doesn’t mean the companies become unprofitable or experience sales declines, but less emphasis seems to be placed on new organizational activities. It’s a natural occurrence, as owners and managers struggle to keep up with the needs of their growing clientele, there often isn’t enough time (or the urgency) to focus on the future.After several years of rapid expansion, a number of managed services professionals are experiencing similar ...
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  • ChannelTrends: Build Value with IT Business Credentials

    by Brian Sherman  | January 06, 2012
    Is yours a recession-based business, able to maintain profitability or survive longer-term economic downturns?  The topic was brought up by Karl Palachuk in his State of the Nation Address webinar earlier this week as he discussed some of the things solution providers can do to strengthen their organization. Without a firm handle on the IT business metrics and processes (such as cash flow and automated systems), it’s easy for MSPs and VARs to find themselves in financial trouble when the economi ...
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  • The Industry Leaders Step Forward

    by Nancy Hammervik  | January 04, 2012
    Channel leaders aren’t born…they typically step forward after spending years learning the basics of the indirect business model and the people who make it work. With a deep appreciation of the industry, these individuals understand the issues and opportunities, as well as what’s needed to help solution providers hone their skills and business proficiencies. To be effective leaders, respect of their peers is essential. A high level of esteem is required to garner support of new ...
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  • ChannelTrends: Top 5 Solution Provider Opportunities for 2012

    by Brian Sherman  | December 29, 2011
    For most, the year has either wrapped up or is just hours from completion. Whether the last 12 months were prosperous or challenging for your business, it’s time to close the books on 2011 and build on the things that went right. What lies ahead for your business in the next year? While the areas of opportunity for solution providers aren’t expected to change considerably, the focus will surely continue to shift in the coming months.The drivers that created project and service revenue for VARs a ...
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  • ChannelTrends: Make 2012 Safe, Secure and Profitable

    by Brian Sherman  | December 22, 2011
    It seems like every couple of years the hot topic in the IT channel changes. Recently, the largest focus has been on the opportunities in cloud computing, with all eyes (and the industry attention) on enabling end-users with these services. There’s good reason for solution providers to adopt and emphasize this thriving technology delivery system: they are in a race for control of their business accounts, offering a portfolio that meets their clients’ needs before direct sales organiz ...
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  • ChannelTrends: Find the Best Opportunities in SMB

    by Brian Sherman  | December 02, 2011
    The technology available today allows even the smallest, emerging solution provider to offer and support a large portfolio of services and products. Managed services and the cloud are just two of the innovations making that possible, each leveraging the Internet to deliver valuable solutions for the business community. Using these delivery models, virtually any solution provider can support a substantial number of clients with almost every type of service, and not just locally.When VARs and MSPs ...
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  • Where Are the Opportunities in Future IT?

    by Seth Robinson  | December 01, 2011
    As the year comes to a close, two of the most popular activities are looking back at what just happened and looking ahead to what we expect for the New Year. Thinking back on the big IT trends from this year, it’s interesting to look forward at how those will continue to grow and what effect they will have on IT departments and solution providers.Three of the largest trends shaping the IT landscape right now are: Cloud, Mobility and Social solutions.Cloud is changing the way IT approaches infras ...
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  • ChannelTrends: Make the Right Move with Consultative Sales

    by Brian Sherman  | November 18, 2011
    Managed services and the cloud are a reality that every solution provider has to deal with, whether offering them as part of their portfolio or competing against them in their markets. There is no way around it; the IT channel business model has shifted. This revelation isn’t news to solution providers, but several recent industry announcements serve to reinforce its premise, including the new cloud approach from CA. As noted in Channel Insider, the company built on physical software is making a ...
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  • What’s Driving Managed Services Adoption

    by Carolyn April  | November 10, 2011
    For many in the IT channel, managed services ushered in the Holy Grail of recurring revenue. The model also helped fulfill growing demand from cash-strapped customers to shift cap-ex IT spending to a more predictable operational expense. CompTIA’s recent study, Trends in Managed Services, finds managed services growth among both end-users (adopting) and channel companies (selling) is expected to continue apace in the next two years. Additionally, planned investments in these services by both con ...
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  • ChannelTrends: Advanced Tips to Improve Your Managed Services Business

    by Brian Sherman  | October 21, 2011
    While the old adage claiming that people use only about 10 percent of their brain has been disputed by a number of neurologists, most of them admit that man still uses just a fraction of its true capacity. Few really tap into the potential intellectual power they have available.You don’t have to be the next Einstein or Da Vinci to see the parallel to managed services tools. A couple of the keynotes from this week’s Tigerpaw User Conference emphasized the need for solution providers to create gre ...
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