Managed Services

  • Why Business Agility is Key to Sustainable Growth for MSPs

    by Dave Sobel  | January 21, 2015
    Successful MSPs focus on operational process discipline, have a deep understanding of customer requirements, and understand market conditions and technology progress, according to CompTIA Vendor Advisory Council member Dave Sobel. In this piece, he outlines what makes a successful MSP practice and a focus on business agility creates perpetually valuable business model.
    Full Story
  • The Company You Keep Can Improve Your Managed Services Business

    by Michelle Peterson  | January 08, 2015
    The seventh annual MSPmentor 250 list highlights the comprehensive strength of CompTIA’s Managed Services Community and its members. See who made the list, and why the community’s collaborative efforts are truly noteworthy.
    Full Story
  • Will Managed IT and Managed Print Services Converge?

    by Lisa Fasold  | August 11, 2014
    Trust issues and reluctance to change are just two reasons managed IT and managed print services have so far stayed in separate worlds, but during CompTIA’s Managed Print Services Community meeting at ChannelCon, West McDonald of Focus MPS and Rob Rae of Datto squared off on what the future of these two areas, and the big question of the day: Will managed IT services and managed print services converge?
    Full Story
  • Companies Can't Live on Referrals Alone, So You'd Better Learn Some Marketing Skills

    by Lisa Fasold  | August 05, 2014
    The majority of companies grow by referral, but you can’t control your business if you live off referrals, according to Chris Wiser, CEO of TechSquad. During his talk at ChannelCon’s Managed Services Community meeting, he offered a series of quick marketing tips for channel firms.
    Full Story
  • ChannelTrends: Tackling the Challenges and Opportunities of Managed Services

    by Brian Sherman  | May 07, 2014
    Remote monitoring and management tools have been available to channel companies for quite some time. Just last week, a friend of mine sent me a link to the first article I ever wrote on managed services — from almost a decade ago — to congratulate me on 10 years of covering this industry-changing topic. Though it was just a brief mention from the former Gartner System Builders’ Summit and VARVision show, the Business Solutions magazine piece reminded me just how much the channe ...
    Full Story
  • The Key to Managed Services Adoption is Clear Messaging

    by Carolyn April  | April 09, 2014
    What value does your company add? It’s a perennial business question, one that channel firms face each and every day in interactions with customers, vendors and other partners. In this era of cloud computing and ongoing business model upheaval, everyone is looking for a way to stand out, especially to the customer. If you can’t answer the fundamental question – Why do we matter? – your business is at a disadvantage. The managed services model is one example of a channel b ...
    Full Story
  • Expect to be Amazed at the CompTIA Annual Member Meeting

    by Brian Sherman  | March 19, 2014
    It’s that time of year when a literal who’s who of channel professionals gather to take on some of the industry’s biggest opportunities and concerns. CompTIA’s Annual Member Meeting convenes April 1 in sunny San Diego with a full slate of interactive group discussions, thought-provoking presentations and numerous networking opportunities. Attendees will also get to partake in this year’s IT Hall of Fame and Lifetime Achievement Awards Dinner, as Robert Faletra and S ...
    Full Story
  • CompTIA Managed Services Trustmark Sets MSP Apart

    by Julie Ritzer Ross  | March 13, 2014
    For some managed services providers, simply presenting a line card of IT products and services and pointing to a collection of manufacturer certifications works to cultivate and retain clients. But for CMIT Solutions of Denver, nothing could be further from the truth. Here, a vendor-agnostic credential serves as a key business differentiator and a linchpin for fostering clients’ loyalty and trust. From Break-Fix to MSP Founded in 2004 by Debi and Phil Bush, CMIT Solutions of Denver is one ...
    Full Story
  • Channel Prospectors Catch Health Care Fever, With Mixed Results

    by Brian Sherman  | February 12, 2014
    In the managed service space of the IT channel, there’s been a touch of health-care fever. With the U.S. government’s electronic medical records (EMR) and electronic health records (EHR) initiatives and directives in place, doctors’ offices and medical facilities have looked like goldmines for value-added resellers and managed service providers. Health care was said to be primed, willing and ready for the IT channel to upgrade and support their thriving practices. Like the fort ...
    Full Story
  • Smart SMS Strategies for MSPs

    by Mark Sondergaard  | January 13, 2014
    If you’re searching for ways to improve the technical services you offer your clients, look no further than the mobile phone. More than nine out of 10 American adults own one, according to a 2013 study by the Pew Research Center, and while only half are smartphones, nearly all have the capability to receive text messages. In contrast to overlooked email blasts and fliers, text messages grab eyeballs: Research by UK-based mobileSQUARED, which interprets and analyzes mobile research and data ...
    Full Story
First PagePrevious Page
Next PageLast Page
Page: of 15
  • Innovation: What Is It, Really?

    by Lisa Person | Aug 22, 2018
    CompTIA brought expert Peter Zapf of Fog Pilot to ChannelCon to speak on the nature of creativity. Get his four steps to creation and innovation here.
    Full story