Managed Services

  • Business Strategies and Differentiators, A First Priority

    by Matt Swanston  | April 20, 2010
    During CompTIA’s inaugural Annual Member Meeting, April 7-8 in Chicago, leaders in the security world delved into what it really means to provide security services and how to determine which resellers are qualified to provide them. A panel of experts shared proven approaches to vertical and niche markets and provided insights on partnering with other organizations to deliver a larger suite of security services.Moderator:Larry Walsh, Vice President and Group Publisher, Channel InsiderPanelists:St ...
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  • Optimizing IT Service Opportunities

    by Rich Rysiewicz  | April 19, 2010
    Information Technology (IT) has expanded business capabilities at a rapid pace. When the PC was introduced many years ago now, it came with a promise to increase the productivity of most businesses. The next advancement in technology allowed the networking of PCs, which further enhanced organizational productivity. The third milestone was the introduction of the Internet and its promise of global productivity, which has been proven and achieved.The services component of IT started with simple co ...
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  • CompTIA Annual Member Meeting Town Hall Session: Managed Services Credential

    by Matt Swanston  | April 16, 2010
    The CompTIA Security Trustmark is a key differentiator for its holders, giving those CompTIA members an edge over their competition. Should CompTIA create a similar credential for Managed Services? The answer isn't obvious - issues regarding scope, varying business models and consistent metrics are just some of the challenges - but the potential benefit for MSPs is huge. Join the debate and help define the future!Facilitators:Ted Roller, Vice President Business Development North America, itContr ...
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  • Healthcare IT – Making Sense of the Regulatory Scene

    by Bob Biddle  | April 16, 2010
    The Healthcare IT market opportunity is significant and not without its challenges.  It represents one of the fastest growing sectors of the US economy and is expected to be a $50 billion plus market by 2014.What solution provider/VAR would not want to be a part of a potential $50 billion market in the coming years? Jumping in to the HIT (healthcare IT) space can indeed prove challenging, given the hand that regulation plays in this space.When key acronyms like ARRA (American Recovery and Reinve ...
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  • A Managed IT Services Accreditation: Creating the Right Path and Destination

    by Brian Sherman  | April 13, 2010
    Sitting in the Managed IT Services discussion during the CompTIA Annual Members Meeting last week, I got the feeling the group was at a critical crossroad on one of their key initiatives; how best to build an accreditation that accomplishes the goals of the members. The objectives for a certification or business endorsement aren’t numerous, but each is crucial to the success of the program and its participants, which those in attendance grasped very well.Let’s take a step back to Dec 17, 2008, w ...
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  • SBA Resources Available for IT Providers

    by Brian Sherman  | April 08, 2010
    The Small Business Owners Community had the opportunity to learn more about the government services available to support their company growth and projects. While most people are aware of the loans supported by the United States Small Business Administration (SBA), Carole Harris of the Illinois office pointed out they actually provide other services to support small business. The three areas that the SBA focuses on include: 1.  Counseling and training The SBA works with an allian ...
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  • What Customers Want from their MSP

    by Paul Bittorf  | March 31, 2010
    In many ways I’m a very logical and practical guy. I try to plan my day in a logical and practical order.  It doesn’t always work out that way of course, but that’s OK - life is chaotic. I still try. I like to do things that make sense and that, for the most part, have some intrinsic value. When I was providing IT services to customers, it made a lot of sense (to me at least) to first sit down with my potential customers (sometimes for days) and figure out what they needed before I ever tried to ...
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  • Growth Opportunities in the SMB Market - Part II

    by Rich Rysiewicz  | March 29, 2010
    Many technology businesses grow without ever putting a business plan together.  Even though they know the value of building a business plan they never seem to have the time to put one together. So why go through the trouble of building a business plan? To answer that question, let’s examine the topic of business valuation that I discussed in my last article. The factors used to examine the price someone would be willing to pay for a technology business includes, as expected, an analysis of core ...
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  • Healthcare Changes Create New IT Channel Opportunities

    by Brian Sherman  | March 25, 2010
    The raging debate on healthcare in the United States set the stage for another momentous event this week; a conference call with members of the CompTIA Healthcare IT Community. No matter which side of the discussion you subscribe to, I think it’s safe to say a momentous change in our healthcare system will occur over the next few years - including mass deployment of new technology solutions. With Federal stimulus programs already in place to implement a national electronic health records ( ...
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  • Top 4 Trends in Managed Services for 2010

    by Jim Hamilton  | March 23, 2010
    MSP Partners has just published its 2010 IPED managed services research and education courses and the emerging industry trends are truly compelling! The findings I will be discussing in this article are based on research conducted in December 2009 and January 2010. This extensive survey included thousands of solution providers and resulted in findings to a 97% confidence level. The top four trends identified are:1.    The managed services market mirrored the overall IT market in performance, but ...
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  • Innovation: What Is It, Really?

    by Lisa Person | Aug 22, 2018
    CompTIA brought expert Peter Zapf of Fog Pilot to ChannelCon to speak on the nature of creativity. Get his four steps to creation and innovation here.
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