Managed Services

  • Channel-Lands: iPad Cannibalizes Notebook Sales

    by Larry Walsh  | September 17, 2010
    Apple iPads are popping up across the channel, but they won’t be alone. Other PCs are racing to get their tablets out to market. The question is whether tablets will displace PCs. It’s just one of the many issues solution providers and vendors in the channel are wrestling with this week. Beyond tablets, this post from Channel-Lands looks at the benefits of virtualization, increasing demand for custom servers and growing opportunities in professional services.iPad Cannibalizing Notebook SalesYou ...
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  • Bundle Up for Vertical Alignment

    by Larry Walsh  | September 15, 2010
    Dell has taken the temperature of the healthcare market and has written a prescription for its five-inch Streak tablet as an electronic medical records solution. It’s part of Dell’s big push into healthcare with hardware, software and professional services solutions to digitize and support health care delivery. This is not an unusual strategy. Geoffrey Moore’s book “Crossing the Chasm” codified the wisdom of targeting vertical markets or similar-type companies to ...
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  • Managed Services Best Practices – Inspiration from the Montreal Expos

    by Jim Hamilton  | August 24, 2010
    Note: This is an addendum to the eight blog entries in which I examine managed services best practices identified in the CompTIA MSP Partners 2010 market research.My favorite baseball team was and always will be the Montreal Expos. They had heart. With one of the lowest payrolls in major league baseball, they had to be smart, where other teams could simply spend. They were quirky – where else in major league baseball was it 99 meters to the right field fence and you could buy a chien chaud (lite ...
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  • A Deeper Look at Healthcare Technology Opportunities

    by Brian Sherman  | August 12, 2010
     The Final Day at MSP University Bootcamp As the MSP University Bootcamp (part of this week's CompTIA Breakaway event) in San Antonio came to a close, healthcare IT took center stage between an interactive panel of practice and technology experts, and a presentation from HP. Complementing both of those sessions was a presentation on developing a motivating sales compensation plans that will help you meet and exceed your business goals. Chris Mertens, Vice President of HP PSG US Healthca ...
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  • Move From Geek Speak to Business Consultation Success

    by Brian Sherman  | August 12, 2010
    Between managed IT services and the ever-changing needs of business customers, a switch to consultative sales is increasingly important for today’s solution providers. In a highly interactive discussion during CompTIA Breakaway, a packed room of solution providers quizzed the expert panel on transitioning to the new sales philosophy.Joining session moderator Tricia Wurts, President of Wurts & Associates, Inc. were well-known and respected industry veterans: Bob Penland, CTO of TruMethods, LL ...
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  • Automate Your IT Product Sales (and Services)

    by Brian Sherman  | August 10, 2010
    It’s been a few years since “Managed Services” was introduced to the IT channel in mass, with several experts suggesting that product sales needed to vanish for the new business model to be successful. Despite that claim, many providers discovered that their customers still wanted them to help select and deliver their technology. The reality is, many VARs had been successful in becoming the true trusted advisor to their clients and walking away from an area where they need support just doesn’t m ...
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  • Channel-Lands Weekly Debuts

    by Larry Walsh  | August 06, 2010
    Welcome to the first installment of the “Channel-Lands,” a weekly review of the top news stories, trends and events in the channel. Each week, I’ll comb through the leading channel and technology publication websites for the big and significant stories you may have missed while servicing your customers and building profitable businesses. I welcome your suggestions for stories and issues that should be included in “Channel-Lands.”Google Can’t Catch the WaveSeveral channel pubs noted the demise of ...
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  • Managed Services Best Practice #8 – Your Most Valuable Asset

    by Jim Hamilton  | July 22, 2010
    Note: This is the eighth of eight blog entries in which I examine managed services best practices identified in the CompTIA MSP Partners 2010 market research.What is your most valuable asset? No, I’m not talking about your winning smile or superior intelligence… but the asset that is most import to your business success. Here’s a hint to what I’m looking for: I once worked for a CEO who told me “I’d rather lose a good customer than a good employee.” His point was simple; a good employee is more ...
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  • Making the Jump into Managed Services

    by Gennifer Biggs  | July 16, 2010
    If you are among the many traditional break/fix VARs interested in jumping into managed services, you won’t want to miss our Breakaway panel on just that topic at 11 a.m. on Tuesday, Aug. 10. I’ve lined up industry leaders and successful MSPs to share their advice and answer your questions about successfully making the move from break/fix to managed services. Hear insight from Jeannine Edwards, director of ConnectWise Community; Edward Stringfellow, president of Stringfellow Technology Group; Al ...
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  • What's Up Doc?

    by Amy Carrado  | July 16, 2010
    Last week I had the privilege of watching 15 doctors talk candidly about technology from behind a one-way mirror. The two focus groups, among general practitioners and specialists, were very educational and at times quite entertaining. While the information gleaned may not be representative of all doctors, it helps provide some qualitative insights around what doctors are really thinking about IT. I’d like to share with you some examples of the key themes and interesting points I saw emerg ...
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  • Innovation: What Is It, Really?

    by Lisa Person | Aug 22, 2018
    CompTIA brought expert Peter Zapf of Fog Pilot to ChannelCon to speak on the nature of creativity. Get his four steps to creation and innovation here.
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