Managed Services

  • ChannelTrends: Is IoT a Viable Tech Business Practice?

    by Brian Sherman  | October 26, 2017
    Buzzword or business opportunity? That’s a common question when channel professionals bring IoT (Internet of Things) into a conversation. The good news is there is money to be made...for those with the right focus.
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  • Before ChannelCon Online, Get Top Three Takeaways from CompTIA ChannelCon 2017

    by Nate Teplow  | September 18, 2017
    CompTIA ChannelCon wrapped in Austin, Texas, last month, and this week the association is presenting recorded sessions from the event as ChannelCon Online, scheduled September 19, 20. Here, CompTIA Future Leaders Community Chair Nate Teplow shares his top three takeaways from the event – the importance of cybersecurity, culture and diversity.
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  • ChannelTrends: Predicting the Future as a Service

    by Brian Sherman  | June 02, 2017
    Now is the time for channel firms to explore new opportunities and develop closer relationships with their clients. To get a better understanding of those customers’ needs and aspirations, and gain more “wallet share” as they build useful, viable new practices. With a little time and training, IT services firms can be the "tech visionary" their clients need while boosting their own future prospects. .
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  • ChannelTrends: BDR is The Building Block of Today’s MSP Business Model

    by Brian Sherman  | April 20, 2017
    The MSP evolution is still underway. And business continuity (back-up and disaster recovery) is one of the most crucial building blocks for an IT services business today. Those who look beyond the tools and gain a real understanding of the impact these programs can have on their clients are better positioned to grow their own opportunities...and profitability.
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  • The Language of Business Relevance Taught at CompTIA AMM

    by Steve Ostrowski  | March 24, 2017
    Managed services providers (MSPs) able to speak “the language of business relevance” with customers and prospects are the companies that will be best positioned to capture business in the SMB market. That message was one of the key takeaways from a discussion on “Maximizing Opportunities in the SMB Market,” part of the CompTIA Managed Services Community meeting Wednesday, March 22, 2017, held during the association’s 2017 Annual Member Meeting.
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  • Indirectly Speaking: Amazon, Managed Services and Retooling Your Business

    by Carolyn April  | January 06, 2017
    Should Amazon’s foray into managed services be a major concern to MSPs? In some regards, yes, but only if providers fail to adapt and double down on their customer focus. Rather than viewing Amazon’s move as an immediate competitive threat, MSPs should consider it a catalyst for retooling their own businesses.
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  • ChannelTrends: The Top Industry Stories to Watch for in 2017

    by Brian Sherman  | December 29, 2016
    What will 2017 bring for the IT channel? Providers will certainly continue to assess and strengthen their business models measure the long-term viability and profitability of their offerings, and identify growth opportunities. They will transform and innovate. But which trends will entice IT service providers to make a shift (or at least set the wheels in motion) in 2017? Here are five of the most likely drivers:
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  • Four Ways MSPs and Vendors Can Become Business BFFs

    by Samantha Ciaccia  | November 09, 2016
    The importance of vendors courting their partners means more than ever now. With that in mind, here are four ways managed service providers and vendors can become best friends forever!
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  • ChannelTrends: The Not So Dirty Little Secret About Managed Services

    by Brian Sherman  | September 21, 2016
    Many solution providers have been somewhat reluctant to discuss the true amount of break fix and onsite services they deliver. When you get a chance to dig into the details, you may find they're delivering a lot more of that support than you'd expect. Despite experts predicting that virtually every provider would be a "pure play MSP" by now, the reality is much different.
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  • The MSP Best Practice Discussions Usually Heard in the Hallways

    by Brian Sherman  | August 02, 2016
    The CompTIA Managed Services Community took their best practice discussions to the next level at ChannelCon 2016. The standing room only audience was treated to a unique experience as community leaders turned the tables and made them into expert panelists.
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